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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.5

based on 950 reviews
96%
Recommend This Property

Ratings Breakdown

950reviews

  • 5 Stars
    574
  • 4 Stars
    307
  • 3 Stars
    42
  • 2 Stars
    19
  • 1 Stars
    8

Marathon Stay

By

April 26, 2017

club

Nice hotel and excellent staff. Would stay again. Good location.

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Amazing staff!

By

April 26, 2017

We had a group of three families from the USA staying here. The front desk staff could not have been nicer or more helpful. Vanessa took personal charge of our group and made sure that we had everything we needed for an amazing nine days in London. Everyone there was friendly and helpful from housekeeping to the breakfast attendants to the front desk. The rooms were clean and comfortable and it was perhaps the quietest hotel I have ever stayed in.
Would definitely stay here again.

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London marathon weekend 2017

By

April 26, 2017

club

Excellent value for money, good choice for breakfast and great service from all staff. Excellent location being close to both Finchley Road tube and Finchley Road overground stations.

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Friendly, clean and a great location

By

April 25, 2017

club

I have no complaints about my stay at the Holiday Inn Express, Swiss Cottage. The staff were friendly and polite, the room was everything I expected and the location was ideal with an underground station just 2 minutes walk.

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Great location customer service excellent

By

April 20, 2017

club

Staff very helpful friendly lovely welcome..comfortable room great shower . Comfy bed good choice for breakfast not that hot but okay .

Ideal if your a member as later check out time offered which is always ideal when travelling onwards a bit later in the day well worth a stay if the area suits your holiday stay best to take train to Finchley Road

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Comfortable room in good location with great amenities

By

April 20, 2017

club

Excellent room - very clean and comfortable. Good amenities near the hotel.

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Convenient location with easy access to public transport

By

April 14, 2017

club

A budget hotel that delivers above reasonable expectations. Reception team always most helpful

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Comfortable bed, decent size rooms and bathrooms

By

April 12, 2017

club

Overall a good stay, wrong room set up but quickly petted whilst we went out into the city

Surprised at how bad the Internet was this time as previous stays it's normally pretty good, only could use my 4g.

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Lord's tour

By

April 12, 2017

club

Great. Happy with hotel and would use again.
Easy to get there. Comfortable

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Good rooms, let down by small things

By

April 12, 2017

Had internet been usable and had rooms been serviced on time, i would rate the hotel 5/5

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Cheap hotel...

By

April 12, 2017

Could have been a bit better considering the brand. Bar took ages to be served, air-conditioning was not working, bed was uncomfortable and internet was slow.

The staff were friendly though and was functional

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Great stay with the family

By

April 12, 2017

club

This hotel is a superb choice if you are visiting London with the family. Fantastic value for money as it is centrally located, very close to an Finchley underground station and there are a number of shops and child friendly places to eat close by. Facilities are clean and well maintained. The free breakfast was excellent.

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