Rated 4.5 out of 5 by 412
Rated 4.0 out of 5.0 by DSES Surprisingly excellent service
The best thing about the hotel is the staff - very friendly, helpful and efficient. They never failed to accommodate any of our requests, even small ones. The level of service was better than many 5 star hotels, and there was no attitude. One of the supervisors was top notch (I wish I could remember her name). Everything was extremely clean.
My only major complaint is that the rooms were disappointingly small, so much so that we had to take two instead of one after checking in. They call it a family room because it technically sleeps 4, but it was pretty cramped for our family (two 8 yr olds). Things were organized as well as possible given the space limitations - very functional and utilitarian, though a little plain. It kind of felt like a really great Swedish youth hostel.
Besides that I guess the pillows could be better, and the breakfast selection was weak - the same few things everyday (and we were there 6 days), but it was free so I can't really be too upset about it. My wife and kids loved everything about the stay.
March 4, 2015
Rated 5.0 out of 5.0 by missjt Good location
Great location for my purposes. Friendly helpful staff.
March 2, 2015
Rated 4.0 out of 5.0 by pjsmith37 Good experience at fair price
Good hotel for a fairly central location.
Staff are friendly and helpful
March 2, 2015