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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.3

based on 995 reviews
92%
Recommend This Property

Ratings Breakdown

995reviews

  • 5 Stars
    503
  • 4 Stars
    369
  • 3 Stars
    71
  • 2 Stars
    33
  • 1 Stars
    19

Overall Satisfaction

By

October 20, 2017

club

If visiting that part of London, the hotel was well positioned and well priced.

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Ottima struttura

By

October 18, 2017

club

Si dorme molto bene, camera spaziosa e accogliente.
Colazione varia sia dolce che salata, quindi trovi sempre qualcosa che piace, sfortunatamente mangi sempre le stesse cose. Sarebbe stato bello avere i cornetti ripieni.
Personale sempre disponibile.
Posizione molto buona.
Peccato che di fianco al'hotel ci fosse un carico/scarico per betoniere.
La zona è comunque pulita e sicura e i prezzi sono vantaggiosi.
Lo consiglio. Sono stato contento della sciente e ci tornerei.

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Great value but needs great deal of improvement in the room not with staff

By

October 17, 2017

club

Comfortable bed but outdated bathroom with shower with shower curtain that floods the bathroom and stained carpets in the room. Not the right image. Suggest should have bath with shower or proper shower with doors.

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Friendly staff at the front desk

By

October 15, 2017

club

A special thanks to Frank, Matthew, and Avvi. They went above and beyond our expectations, however, the cleaning staff did not speak English and walked into our room without knocking.

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Humble and friendly staff

By

October 11, 2017

club

The staff was friendly and supportive.the rooms were very cleaned and we enjoyed the stay . Only the breakfast could have more choices. My wife were impressed with the friendly staff and as a goodwill gesture offered some token gifts for them. Appreciated.

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Gutes Hotel mit guter Verkehrsanbindung.

By

October 10, 2017

club

Sehr sauber. Zimmer gut, das Bett allerdings für 2 Personen zu klein....
Frühstück typisch englisch, kaum Auswahl.
Sehr freundliches und hilfsbereites Personal.

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Great service

By

October 08, 2017

Fabulous staff and great location for business and visiting London

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Decent value

By

October 07, 2017

club

Not as nice as a typical Holiday Inn Express. A little on the pricey side.

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Great Nights sleep

By

October 07, 2017

club

Would recommend to anyone as great location, very easy access to ExCel, O2 and city and plenty of restaurants, take away options in easy walking distance. Hotel is clean, staff are superb and the best nights sleep in a long time.

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No Restaurant facilities

By

October 05, 2017

I was surprised to find that there were no restaurant facilites at his hotel and nothing conveniently near, All other Holiday Inn Express I have stayed at have included a restaurant so I did not realise until I came down for dinner that there was no service!
When I am staying on Business, there are usually several of my colleagues staying and we find it very convenient to eat in the hotel.

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Great place

By

October 05, 2017

club

The hotel and staff were great. The breakfast had a large choice. Rooms were clean and comfortable!!

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Residents bar

By

October 02, 2017

club

It would be better if there were more comfy seats in thr bar area and better range of drinks. There was no tonic water.

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