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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

3.9

based on 819 reviews
81%
Recommend This Property

Ratings Breakdown

819reviews

  • 5 Stars
    302
  • 4 Stars
    306
  • 3 Stars
    114
  • 2 Stars
    61
  • 1 Stars
    36

Larger room than expected

By

October 12, 2017

club

This was an excellent hotel situated in a quiet area and just 5 minutes from Pimlico tube station.
We had a large comfortable room for 3 of us which was very clean.

Only downside was the fire alarms going off throughout the night but this was a one off problem they couldn't resolve until the next morning so we received a refund.

However, we would definitely stay there again in the future.

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London Victoria

By

October 08, 2017

The hotel is located near pimlico tube station
It is a good value
rooms are small compared to what i`m use to but it is ok for two people

My biggest complaint is no air conditioner they say because of building codes that it can`t be put in

Fan`s are supplied and had to open windows

Staff is friendly and helpful overall would stay again

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Comfortable bed and great service

By

October 06, 2017

Good location and close to a number of good restaurants

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Value for money hotel in the heart of London

By

October 05, 2017

Stayed over for one night. Good value for money hotel with comfortable good night sleep. I found the hotel staff friendly and helpful. Recommend to stay if you are looking somewhere with basics and good location.

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Convenient hotel with character

By

October 03, 2017

club

Attractive building close to Victoria and Pimlico stations. Friendly service, decent internet, comfortable bed and a good breakfast.

The bar was a little basic but would stay there again.

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Great location

By

October 02, 2017

Small, but comfortable hotel with friendly staff. Rooms always clean and facilities, though limited are good.

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Great location

By

September 29, 2017

club

The hotel was in a great location for my purposes. The staff were very welcoming and friendly. Interior furnishings are in need of renewal.

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Incredible staff

By

September 29, 2017

I recommend this hotel by the incredible staff, the front desk girl was really kind and she exceed my expectations about customer service.

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London

By

September 29, 2017

No air conditioning! Small rooms, quiet, good location. Room was clean, bathroom is super tiny.

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Excellent Service

By

September 28, 2017

club

The staff was excellent and very helpful. They were able to answer to all my traveller questions and recommendations of dinner.

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Personale professionate ed estremamente gentile

By

September 26, 2017

club

Ottima accoglienza, la ragazza della reception è stata molto disponibile nel fornircii tutte le indicazioni sul come muoverci.
Per colazione da dolce al salato c'è vasta scelta, manca però qualche prodotto per gli intolleranti al glutine.
La stanza ben pulita e curata, ma un po' rumorosa.
In pochi minuti si raggiunge Buckingham palate e altri punti d'interesse della città.
La nostra valutazione è buona e sarà la nostra scelta per quando ritorneremo a Londra.

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Staff

By

September 24, 2017

club

Lovely, helpful hotel manager that changed my room according to my needs

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