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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 323 reviews
82%
Recommend This Property

Ratings Breakdown

323reviews

  • 5 Stars
    183
  • 4 Stars
    68
  • 3 Stars
    30
  • 2 Stars
    21
  • 1 Stars
    21

Useless internet, outdated rooms, awesome staff

By

May 19, 2017

I wrote this review using my own hotspot, because the internet here is too slow to even load this page. To me, this is a HUGE minus. Can't work, can't relax.

There are no outlets close to the bed. Have to move around furniture to charge my phone while sleeping. Really?

Staff was over average professional. Acknowledged my presence while dealing with other customer, smiled and made eye contact during conversation and repeatedly asked if I needed anything. Kudos.

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Great staff Great service

By

May 10, 2017

The staff here are great. There was a noise issue in my room that kept me awake for a while, but I fell asleep and didn't report it. I'm sure it would have been taken care of in short notice. Overall this is a great Hotel and I will stay there on all my trips to Longview.

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Great Stay

By

May 10, 2017

club

If you want to stay in the area, this is a great property.

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Not bad

By

May 08, 2017

club

Hotel room was clean, air conditioner control panel was not working, I fixed it but that was an inconvenience the first night, the internet blocked the news sites I frequent. Would have liked a heavier blanket. Overall it was ok, it was convenient to the business location I was attending.

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In General

By

May 07, 2017

club

Longview Holiday Inn Express has attentive, friendly staff and comfortable beds. Good place for the money.

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Comfort and Value

By

May 01, 2017

club

This property was in keeping with the standard of IHG hotels. The staff was friendly, the room was clean, the bed was comfortable. I would stay at this property again.

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Great customer service.

By

April 30, 2017

Friendly and helpful. Made me feel very comfortable. Clean and fresh room. Great bed!

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All around nice hotel

By

April 28, 2017

platinumelite

Have stayed here over and over. The staff is helpful. And attentive. Will be staying here again.

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Needed rest

By

April 27, 2017

club

We were on our way home from a family funeral. Me and my wife had gotten food poisoning and just could not go any further. We decided to stop in Longview. The beds weee a little hard for my taste. But I slept pretty good. I didn't eat the next morning for obvious reasons. But they looked like their was plenty of food

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Do not stay here!

By

April 27, 2017

Staff was not welcoming, internet was about as fast as dial up, when it worked. hotel is outdated and rooms are not clean.. location is also not the best.

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mildew

By

April 26, 2017

club

rooms smell of mild we and is all over walls..
very appalled that staff had no idea of the matter.

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Business stay

By

April 24, 2017

Front staff need to be more available at the front desk. Housekeeping need to observe the do not disturb sign and not just walk in.

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