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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 335 reviews
82%
Recommend This Property

Ratings Breakdown

335reviews

  • 5 Stars
    189
  • 4 Stars
    71
  • 3 Stars
    30
  • 2 Stars
    22
  • 1 Stars
    23

Clean and comforatable

By

June 23, 2017

club

After a long trip we were very happy with the hotel. It was clean and comfortable. The reception area was inviting and the staff was friendly and accommodating. Would stay here again for sure.

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I hope others have a better experience

By

June 19, 2017

I checked in late at night but my original room had been accidentally assigned to someone else. I asked to be near the elevator if not on the first floor and was given the second floor room far from the elevator.

The room smelled of mold and felt damp. The a/c worked very poorly which explains the high humidity and heat in the room.

I didn't switch rooms because it was so late and I was exhausted from a long drive. Perhaps other rooms are better and others have a better experience.

I cannot recommend this place.

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Stinky room

By

June 15, 2017

club

The room stunk really bad. It had been smoked in (a lot) and a strong air freshener had been applied that made it only worse - like a strong perfume poured into a dirty ashtray. The whole room seemed icky, with carpet that had a nasty feel to it. The bathroom was clean though.

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Great service

By

June 14, 2017

club

Great service. Every time I visit Longview I stay at this hotel.

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It did have good beds and the staff provided excellent service

By

June 06, 2017

club

About what I've come to expect at a Holiday Inn Express. Good people, good service, good bed. My only complaints are that IHG skimps on the toilet paper at all of their inns, and a hand held shower head ala shower massage would be a whole lot better than the current setup.

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Good value

By

June 06, 2017

club

Wish that noise of highway could be diffused.
I eat healthy and over all breakfast is yuck but survivable.
Wish hotel would take more time to make protein choices more tasteful and higher quality.

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Friendly staff and clean rooms

By

June 02, 2017

Comfortable bed, spacious suite. All was well, need to invest in commercial generators. Guests didn't seem to upset but a youth team was at hotel and some moved hotels after waiting about 5 hours for lights to come on.

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comfortablebed and great breakfast

By

June 01, 2017

Excellent stay. Electrical plug in are always a problem at Holiday Inn Express.

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Not happy at all in this hotel

By

May 30, 2017

Will not recommend this hotel to anyone and if asked will recommend not to stay here

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Great Service

By

May 24, 2017

club

Great experience with this Holiday Inn Express location. The room was clean and the morning breakfast was excellent. I would recommend staying at this property again.

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Amazing service.

By

May 23, 2017

club

After coming out of the oilfield and staying mailnly in Holiday inn's this one is one of the cleanest and professionally staffed hotels I have ever stayed in. Looking forward to staying in this hotel again.

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The staff was wonderful.

By

May 23, 2017

club

Couldn't ask for a better bed,fell right to sleep.

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