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Rated 4.2 out of 5 by 688 reviewers.
Rated 4.0 out of 5.0 by Great service, clean and quiet The staff was very responsive to our request for additional pillows. The pillows were small. Everything else was above par. Shuttle drivers were great, knowledgeable and friendly. I would recommend that they turn on the lights and start breakfast before 6:30am. There were many guests already up heading to the airport, groping around in the dark. Food was great! September 3, 2015
Rated 4.0 out of 5.0 by staff Very friendly and welcoming. Showed interest and made suggestions. August 31, 2015
Rated 5.0 out of 5.0 by Good location, comfortable room Good hotel, no issues or problems. Like the breakfast and location August 31, 2015
Rated 5.0 out of 5.0 by Very good property for business and vacations on LA. My second stay at this hotel in LA. This is mainly focused for quick business trip, but still, I stayed both times on vacations. It is near LAX airport, car rental locations (Avis is a few blocks away) and it has free parking which even getting almost full still had space to park all the times. I like HOI breakfast options which has breakfast and self-service instead of ordering so you can have some variations on breakfast and room is spacious and very clean, no stains. As all HOI I know, elevator is something slow with cracking noises, but not unsafe, just very slow. Check in and out is quick and all the staff is friendly and helpful. Location is a matter of personal preferences or needs, so while this is far away LA regular attractions, it served me well during two weeks of vacations in different times. Since this is a non-smoking property, like many, it does smell fine, which is real good. August 31, 2015
Rated 2.0 out of 5.0 by 前台服务 电话预订与实际情况不符 在未完成check in时明显感觉想尽快结束下一位 电话预订时的中午服务 在实际到店是完全没有 让人感到欺骗性 August 29, 2015
Rated 5.0 out of 5.0 by Friendly and helpful staff Probably the nicest staff I have ever encountered at a HIE. Ana at the front desk and the evening shuttle driver were extremely hospitable and very accommodating. I will return here on my next trip to LAX. August 27, 2015
Rated 4.0 out of 5.0 by 空港に近く便利でした。 ホテルを拠点に観光に出かけましたがよかったです。不満な点は食事をするところが近くには少なかった点と、空港からの送迎バスの待ち時間が長かったことです。 August 27, 2015
Rated 1.0 out of 5.0 by awful service When I booked the hotel on the phone, it said there was Chinese service for my family member. However, there was not. My family member had to call me to speak to the front desk to complete the room check in, which make us feel embarrassed and be cheated. The stuffs in this hotel just want to rush to the next customer and take no care with my family member with a Gold Ambassador ordered room for them. August 25, 2015
  • 2015-09-04T10:47:41.261-05:00
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