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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 1153 reviews
87%
Recommend This Property

Ratings Breakdown

1153reviews

  • 5 Stars
    587
  • 4 Stars
    367
  • 3 Stars
    97
  • 2 Stars
    63
  • 1 Stars
    39

Nothing is good in this hotel

By

July 20, 2017

club

Nothing is good in this hotel. Horrible experience.

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Great Holiday Inn Express experience

By

July 20, 2017

club

Although I was staying during construction, it was not a bother at all. Coming from a Hospitality background, I liked the fact that they are working on the hotel to make things better.
The Front Desk staff was very nice and accommodating. Sandy (or Sandra) remembered us and was always so pleasant.
It is an Express, so I'm not expecting the white glove service. But everyone was still so nice, which is important to me. So it worked for our 1 night stay to visit family on points with the crazy summer rates in LA.

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Excellent overall experience

By

July 18, 2017

Excellent service overall. Great staff and clean facility.

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Corporate Card

By

July 17, 2017

My sister paid for my stay. I wasn't told until the day before my arrival that a corporate card would be required for my stay. Luckily , the front desk worked with me and let me slide this time...whew

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Great service

By

July 17, 2017

We stayed there for one night and the staff was very accommodating to my wife's disability and moved us to a room that she could access the shower easily after her back surgery

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Convenient for airport

By

July 17, 2017

club

Good location for airport, close to 405 and car rentals

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Hotel stay

By

July 15, 2017

club

Great hotel good clean rooms friendly staff will stay at the hotel again

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Very relaxing

By

July 14, 2017

I really enjoyed my stay it was very relaxing and very comfortable. Staff was great and the breakfast was my favorite part :)

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Excellent stay

By

July 13, 2017

club

It was a last-minute booking (extended layover due to flight delays). Staff was helpful, friendly, and efficient. Room was clean and bed was comfortable. Plenty of charging outlets around the room. Shuttle service to/from airport was great too.

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Good Hotel

By

July 12, 2017

club

Good Hotel with Good friendly Staff.
The hotel is located next to the airport but in the room it's quite and nice. You can not hear the flights going over or close by. At least from our room.

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For staying close to LAX it's OK

By

July 11, 2017

club

This hotel is a step above staying in the terminal. Overall things were OK except the HVAC unit in our room. It kept the room cool but at a very high humidity level.

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Good trip. Bad experience.

By

July 08, 2017

club

I had personal issues with my payment. The bed was comfortable. Wi-fi is unavailable in the parking area. The room was clean, the breakfast was excellent and support staff was pleasant. My issue was with check-in staff.

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