Rated 4.3 out of 5 by 62
Rated 2.0 out of 5.0 by DeeZ Just Ok
I was very impressed with Mike the front desk manager during the evenings. He was very helpful, however my room was not cleaned very well the first 2 days and on the 3rd evening when I returned to my room it had only been cleaned partially. It looked as if they started to clean and picked up the dirty towels and then stopped and never returned.
Very disappointing for the cost of this HIE.
June 30, 2014
Rated 5.0 out of 5.0 by micmar Friendly staff and comfortable staff
We felt very comfortable here. Our kids especially enjoyed the spiral staircase to the loft in our room. The staff was always very friendly. Our only complaints were the tiny breakfast room and the necessity of a valet to retrieve our car that was parked 20 feet away (that always felt awkward).
June 29, 2014
Rated 2.0 out of 5.0 by AmericanRiverGuy Incessant Noise Olympic Boulevard
Unfortunately, the incessant traffic noise from Olympic Boulevard made it practically impossible to sleep. I hardly slept the night. This is an older hotel and has seen its better days as it evident from the furnishings.
Valet parking at a Holiday Inn Express is ridiculous to say the least...
On a positive note, the hotel staff and valet were very courteous and helpful... The room, bed, and bathroom were quite clean as one is accustomed at other Holiday Inn Express establishments.
June 25, 2014
Rated 5.0 out of 5.0 by shannon88 Great service
Great staff, very friendly and made me feel at home. Would definitely stay again
June 24, 2014
Rated 5.0 out of 5.0 by Job Seeker-Sunset Century City-Sincere Staff and an Upgrade a Bonus
My family and I were travelling for a job interview in the LA area and this is the sixth of eight hotels where we stayed. We found the staff pleasing very accommodating as well as giving us the bonus of an upgrade to a multi-level suite with a swivel staircase. The hotel also had trays for the food as the dinning facility was small and the food staff was quick to replenish items well beyond the late closing time for a Sunday morning. I appreciated this accomodation as we had criticism from another Holiday Inn Express property when we tried to take food back to our room (we learned later that people were accessing the breakfast that were friends of guests and not guests, therefore, taking advantage of the "free breakfast") My kids absolutely loved the "loft" idea and large picture framed windows. We missed out on the pool as we spent our Saturday evening visiting the 3rd Street Promenade amentities with friends from Santa Monica. Lastly, be prepared to have someone park your car as this is and LA tradition which helps the economy running for the friending attendants who also get your bags.
June 23, 2014
Rated 5.0 out of 5.0 by Booming Bob great hotel - terrific staff
Janet helped us with advice on LA freeway system and how to get to our destination.
Hotel is quiet, clean, and is centrally located
we got upgraded to a suite!
June 19, 2014
Rated 5.0 out of 5.0 by Richie Rich Great people, excellent shower water pressure and air conditioning
Enjoyed our stay at LA Holiday Inn. Good cleanliness, room well maintained, friendly people. Only complaint was cost of car garage.
June 18, 2014
Rated 4.0 out of 5.0 by Treblig25 Nice hotel out of the way
If you don't want to be in the hustle and bustle then this hotel is good. We found it a bit too far removed. Very isolated and not much to do in the vicinity.
June 10, 2014