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Rated 4.4 out of 5 by 162 reviewers.
Rated 5.0 out of 5.0 by Far Better than led to beleive We just had a fantastic weekend in this hotel. I had apprehensions after reading some reviews. I didn't see any of the issues mentioned. We got there right at 3pm, and got a room at the back end of the hotel. Troy was extremely helpful and friendly. Best I have ever seen. I also found the decor very nice, room was clean, with nice art work on the walls, good lighting. Due to our Sapphire status, we got a double room with an extra bed and TV. I didn't hear any noise from other rooms, any more than I have heard at any hotel. Breakfast was very abundant, with many fine healthy choices. Breakfast room faces the front street, but I didn't find the noise unbearable.Excellent location, also near to public transport if you want. August 24, 2015
Rated 5.0 out of 5.0 by very clean and comfortable bed and bathroom. ease and comfort of finding and parking made this convenient and accessable for my trip. I was working all day and needed to come back to a quiet clean environment. easy to park and staff very nice. August 19, 2015
Rated 4.0 out of 5.0 by Great stay This hotel is in a great location. Our room was spacious and clean. Not much of a lobby and the breakfast area was cramped, but that wasn't the point of our stay. August 18, 2015
Rated 2.0 out of 5.0 by California Getaway Location, location, location - that's what brought me to the hotel. It was centrally located to all the sights I wished to visit. Nice to also have a mall located so close. Hotel is old and dated. Didn't enjoy the room unfortunately; valet parking is a little annoying (the lot attendants were pleasant though). Staff that we encountered were friendly. August 14, 2015
Rated 3.0 out of 5.0 by Extremely Loud and Incredibly Close (TRAFFIC) This isn't a bad hotel. It is right across the street from Ralphs, within walking distance of a mall, and the staff is amazing. But... IT IS LOUD! You will hear every conversation outside your room. Somebody above you will start thumping around at 5am and it won't stop until you finally just get out of bed and get ready for the day. The TRAFFIC will never stop, and you'll hear every road bump, exhaust, modified muffler, motorcycle, large truck, and vehicular motion known to mankind. So... bring earplugs! I walked across the street and got the only type they had at Ralph's and slept much better. Also, they got my room wrong. I ordered the suite and got a standard room. I was late to meetings and didn't have time to complain, plus I tend to secretly stew and boil over with my anger rather than confront the very nice people working there. August 5, 2015
Rated 5.0 out of 5.0 by Comfortablke bed and great breakfast Our stay at the Holiday Inn was good value for this particular area. Comfortable room and breakfast to boot. August 4, 2015
Rated 1.0 out of 5.0 by Worst IHG Experience I've ever had Not only was the place overpriced. They actually managed to get a family of 5 into a room rated for 4 people. The sofa was simply missing all the necessary items for its intended use. This is one place I'll never come back to. Not worth it. Move up a few cities and pay the same rate for better treatment and quality sleep. IHG should reconsider using their name on this one. The Valet parking is a mess. You have no access to your vehicle once you valet it. and then comes the wait. Get a deal with Ralph (grocery store across the street) to use their parking lot as overflow lot. Otherwise, it's a total inconvenience on guess you would like to be mobile. August 2, 2015
Rated 3.0 out of 5.0 by Its ok location, road noise is very bad. Its an ok location. Road noise was pretty bad, you can hear the cars passing by.. It has a distinctive smell/order on the hallway and room. Room is somewhat clean. I found some plastic straw wrapper the behind the sofa chair, water pressure is ok, not a lot of receptacle outlets for my gadgets and the desk is small to work on. I have to look for outlets in room. Extension cord was used to light the other bed night stand light. The sofa chair is faded and worn out. I stayed on the 2nd floor of the building close to the fire exit door, way back. Noise coming from the exist door you can hear in the room and if door is not properly shut you can hear the noise from the outside too. One time the valet personnel was sleeping on his job. I have to work at 4:00am in the morning and I have to wake up the valet person twice in his car sleeping to get my key and car. What a valet service. I told the front desk about it. Breakfast room was not open at 5:30am.. I stopped by one time on my stay at 5:55am. Its not open yet, lights still out. Front desk personal was helpful is a plus. July 29, 2015
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