Rated 4.0 out of 5 by 192
Rated 3.0 out of 5.0 by sundeep Not so Great stay
Locality is a big turnoff. Cleanliness was good. Housekeeping could improve. Breakfast should be fresh and hot.
May 13, 2015
Rated 4.0 out of 5.0 by Bob294 Great Stay!
The staff at this hotel were EXCELLENT! Friendly and helpful - recommended great dining within the region and shuttle service was exceptional. I was really impressed.
May 12, 2015
Rated 5.0 out of 5.0 by NYC Actor wonderful experience
the staff and service at this hotel are exemplary!
the pool area needs freshening up...it wasn't great to hang out there
The food is pretty great...i do wish the biscuits were less dried out. waffles instead of pancakes please!!!!
May 7, 2015
Rated 5.0 out of 5.0 by barry41 my stay
great hotel in a urban neighborhood but brand new hotel. The staff were very helpful and a pleasure.
May 5, 2015
Rated 5.0 out of 5.0 by C2inCali Good Value
Good Value. Nice property, but the surrounding area is not as nice. Fairly good proximity to the Metro Line...2.5 block walk which is not well lit at night.
May 4, 2015
Rated 5.0 out of 5.0 by Sue from Springfield, IL Mixing business and pleasure...
The Holiday Inn Express and Suites in LA Downtown West was perfect for exploring the sites of LA and Hollywood and for meeting my business needs. The shuttle was available and provided on time transportation to the Federal Building and to the Metro, until we became familiar with how to get around. The location is central to just about everything we wanted to see. Both my granddaughter and I were impressed and enthused about our stay.
April 26, 2015
Rated 3.0 out of 5.0 by Kamel Abdullatif Great staff especially Aida from the front office..
We loved everything about our stay there and we will never forget the warm welcoming from Aida the front office officer as she made our visit to LA memorable she was very helpful and welcoming in addition to that she helped us to explore the whole city..
The only negative thing there was that we couldn't make early check in although we are platinum IHG member..
April 25, 2015
Rated 4.0 out of 5.0 by volleyball_dad1 Great breakfast and friendly staff
Despite being in a difficult part of town, the hotel is nice inside. The staff is friendly, the breakfast is great and the free shuttle to the convention center was excellent. Rooms are kind of small as is the bathroom. However, they are updated and comfortable.
April 23, 2015