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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 532 reviews
94%
Recommend This Property

Ratings Breakdown

532reviews

  • 5 Stars
    393
  • 4 Stars
    78
  • 3 Stars
    29
  • 2 Stars
    15
  • 1 Stars
    17

Descent Stay

By

May 27, 2017

It was your average hotel stay. It was undergoing renovations and based on the room I stayed in were well needed. The rooms were outdated and had low ceilings. It by no means ranks among the best holiday inns which I have stayed at. Hopefully once renovations are complete and the construction waste removed it will be a value for the rooms and experience rendered.

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Room was clean and comfortable.

By

May 25, 2017

club

Overall our experience was positive. There was construction taking place and the parking was limited. Rooms could use updating. The price was a little on the high side for the property. Apparently, there was something going on and the price was raised.
We really enjoyed the staff and they each had a great attitude. There were a few decent restaurants close by and a Starbucks. Our room was directly across from the elevator and was a little loud at times.

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Great hotel

By

May 22, 2017

Went there for the hot tub and staff was great. The rooms were a little older but they were doing renovations. Overall great stay, the woman at the front desk was really nice and recommended a great restaurant.

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Just like home

By

May 22, 2017

I love staying at this Hotel, developed such great rapport with the staff I really don't want to stay anywhere else when in the area. The beds are so comfortable and I feel relaxed when I am there.

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like having breakfast in hotel, had everything i need

By

May 17, 2017

club

i had a great experience while i stayed there, place was clean, computers were available to check my emails and print boarding pass, people serving breakfast were very attentive

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E. Louisville stay

By

May 16, 2017

So,I was fairly happy with hotel, cost, etc. But this long review process I volunteered for is decreasing my enjoyment.

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stay

By

May 15, 2017

The front desk clerk was very friendly and personal. the overall condition of the property should get better when renovations are completed.

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Great hotel.

By

May 06, 2017

club

They are renovating at the moment but will be very nice when it is finished. Great room and very nice staff.

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Great Place to Stay!

By

May 04, 2017

club

We enjoyed our two night stay. The staff was friendly and very helpful. The rooms and hotel were very clean. Our grand children loved the pool, the morning breakfast and the afternoon popcorn!! We have been to Louisville many times to meet our children and grand children half way this hotel will be our go to from now on. No complaints at all from the six of us. Perfect!

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Great getaway

By

May 04, 2017

club

Went for a concert for my son. Great location and easy to find. Room was perfect. Pool and got run were out favorite.

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Horrible Hotel

By

May 03, 2017

Stay away from this hotel. General Manager and staff are incompetent. They do not follow up to resolve issue.

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Great stay

By

May 02, 2017

Family loved the pool, the breakfast was great ioen everyone in the family

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