Rated 4.6 out of 5 by 396
Rated 5.0 out of 5.0 by DropDeadRed Slept wonderfully!
I want to know where I can get those pillows and mattress/mattress padding for myself. The bed was awesome. Staff was great. Room
May 30, 2016
Rated 1.0 out of 5.0 by Verified Reviewer Dissappointing
The hotel room, particularly the bathroom was dirty. No reason to mince words, it was moldy and in desperate need of remodel. We turned the air conditioning on and that just made the room smell worse. Upon check in, brought this to staff's attention. The response was one of "disregard".
May 27, 2016
Rated 1.0 out of 5.0 by BikeRacersWife Unfortuately Not a Pleasant Experience
We were traveling to North Carolina and had booked two nights at this hotel, one for the trip out and one for our return. We arrived late and found the staff to be competent, unfortunately we did not find the accommodations to be clean. The main entry area and some hall ways may have been renovated. This was not the case with our room, more importantly our room smelled musty and moldy. The bathroom shower had mold in the grout and had not been sufficiently cleaned. Upon check out we brought this up to the staff member us out other guests checking out voiced the same concerns about the cleanliness of their room. The staff member did not make any excuses, in fact didn't seem concerned in the least. We have since cancelled our plans to return to this property on our return through Louisville.
May 26, 2016
Rated 5.0 out of 5.0 by puffer10 Comfortable
Great experience last year and this year. If we are able to come again next year we will want to stay at the same place.
May 17, 2016
Rated 5.0 out of 5.0 by steelworker5513 Great place to stay
Again I have stayed at this hotel a lot over the last few years and it is by far my favorite location. The hotel and staff are just wonderful. I cant say enough about them and how well I am treated. Everyone always goes out of their way to make my stay comfortable and pleasant. Its just a great place to stay. I am right at home when staying there.
May 16, 2016
Rated 4.0 out of 5.0 by Appreciated Service Above and Beyond
A big THANK YOU to Tessy (sorry if I've spelled your name wrong) was a differentiator taking time more than once on her day off to help me resolve a room charge issue on my charge card.
May 14, 2016
Rated 5.0 out of 5.0 by Screwy Lewy very nice property
Decided to stay in the burns on this trip to Louisville and am I pleased with that decision. Excellent staff and property. Very good night of sleep.
May 13, 2016
Rated 4.0 out of 5.0 by FIFO28 Air Conditioner
I thought for the money the hotel was just ok. Our Air Conditioner was very inconsistent.
The staff was very friendly and tried to make our stay better.
May 10, 2016