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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 337 reviews
95%
Recommend This Property

Ratings Breakdown

337reviews

  • 5 Stars
    248
  • 4 Stars
    62
  • 3 Stars
    13
  • 2 Stars
    12
  • 1 Stars
    2

Clean and comfortable and accommodating

By

April 22, 2017

club

I enjoyed staying st this hotel. It was recommended by a co worker. The staff was friendly, the room was nice, breakfast was delicious and the amenities were a bonus.

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Great Rooms Poor Service

By

April 21, 2017

club

I am an HIE Member and I have always enjoyed my stay and use of HIE. This was my first and final stay at this particular HIE in Loveland Colorado. The staff was busy talking with each other and ignoring me. I was tired, I had reserved a first floor room and was told I would have to take a 3rd floor room, Customer Service is as simple as saying welcome when you arrive, they do not believe in that apparently in Loveland.
I travel the same route several times per year from Tucson, AZ to Minot N.D. I25 is the main corridor, I have found myself in Raton, NMex at the Colorado line several times and when I enter it is always like being with family. They greet you with a welcome, scramble the front desk to accommodate your every need, even offer to help with my bags. When breakfast comes around there are always two staff members on hand to welcome you, ask if you have any special needs and make pleasant conversation. In Loveland, no one is visible or there to greet you.

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Excellent spring break

By

April 20, 2017

club

The staff on-site were super friendly and helpful. Great recommendations for food and very prompt with any requests we had. My kids loved the pool and water slide. We were in town for a wedding and having the pool and water slide made all the difference!! And the breakfast is solid. The made to order pancakes were a hit. And the lovely ladies in the breakfast room were always happy to greet us.

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Friendly welcome

By

April 19, 2017

The hotel staff were friendly, efficient and always on hand to answer any questions. The hotel experience was as expected and consistent with my previous visits.

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exercise facility

By

April 15, 2017

club

very good, all machines worked fine, temperature was also OK

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Friendly service

By

April 13, 2017

club

Friendly service and great rooms! Lots of choices for breakfast!

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fabulous staff and hotel

By

April 08, 2017

platinumelite

This is one of the best hotels and staff. Made everyone feel special

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Overall great service and very nice room

By

April 06, 2017

I liked the location. There were a lot of restaurant options that were within walking distance. The individuals at the desk and in the dining room were very nice and helpful. I was staying there to take a motorcycle Safety class at the Thunder Mountain Harley Davidson location which is just a few miles away. It was a very good experience overall and I would not hesitate to return for another stay.

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Great location

By

April 06, 2017

club

We always stay at Holiday Inn. We like that we find them mostly all the same that takes any stress off of us

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Great Service

By

April 05, 2017

club

Front desk employee's were very polite and friendly. Always taking the time to visit and ask how you were doing. Helpful when needed more towels and or directions to different areas in the immediate location as well as recommending placed to eat dinner and good advise on kid friendly places as well.

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Staycation Favorite

By

April 04, 2017

club

Our most recent stay here was exceptional! We couldn't have asked for a more relaxing time! Our boys love staying here and it has become our favorite place to go for our staycations! Each of our stays have been great. The staff throughout the entire establishment are friendly and work to make our stay pleasant. The pool is a huge hit with our kids, the slide is a major plus!!

Breakfast is good, it has a variety of foods that meet our families expectations! The kids especially love the cinnamon rolls and muffins!

We love this place very much and would highly recommend this hotel to others! We are always sad when our stay comes to and end, but look forward to our next stay!

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Great family friendly pool and great service

By

April 04, 2017

My young (ages 6 and 7) children and I love to visit our local Holiday Inn Express. They have a fun slide at the pool that the kids can't wait to get to. Its always a wonderful mini vacation for us. The kids can play for hours, the pool area is never to loud or crowded. And they love dinning in the breakfast area in the morning.

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