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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 674 reviews
91%
Recommend This Property

Ratings Breakdown

674reviews

  • 5 Stars
    468
  • 4 Stars
    126
  • 3 Stars
    45
  • 2 Stars
    18
  • 1 Stars
    17

Great Customer Service

By

June 24, 2017

I had an easy booking, check in and check out. Wonderful customer service!

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I love this hotel

By

June 23, 2017

I travel every week, and every time I travel to this area, I use this hotel. It's very clean.

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Confortable

By

June 22, 2017

platinumelite

Hotel is clean and rooms are very nice.
I like that the hotel is not on a main street.
Staff is friendly

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Did not sleep well at this hotel

By

June 22, 2017

club

The sheets are so old and in dire need of replacement! They've been washed so many times that they felt rough on our skin, preventing us from being able to sleep well. I might stay here again, but they would have to warranty better bedding.

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Comfortable beds ,clean rooms,great service

By

June 21, 2017

I always enjoy staying at Holiday Inn Express where ever I go

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IGH Lubbock

By

June 20, 2017

club

Was a good place to stay but no restaurants nearby

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A Review

By

June 18, 2017

Overall, a great place to stay. Clean, comfortable and quiet. Who could ask for more

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Friendly staff and comfortable room

By

June 18, 2017

club

Great service
Convienient location easy access to loop
Plenty of choices for breakfast

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Broken AC, gym not available, watery juice

By

June 17, 2017

club

Staff with a poor attitude combined with a loud/malfunctioning ac unit, a gym door that the staff can't even open, and watered down juice with breakfast should be enough reasons to stay somewhere else.

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Great service comfortable bed

By

June 16, 2017

club

This location is great for business travel friendly staff, clean room, comfortable bed and pillows. I love the coffee ♡♡

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Clean Hotel

By

June 15, 2017

club

Hotel was exceptionally clean and the staff was very helpful to make a nice stay.

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SOFTBALL

By

June 14, 2017

Our stay in Lubbock was good, we came in for softball room was clean staff very friendly

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