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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 698 reviews
90%
Recommend This Property

Ratings Breakdown

698reviews

  • 5 Stars
    480
  • 4 Stars
    131
  • 3 Stars
    46
  • 2 Stars
    23
  • 1 Stars
    18

GREAT SERVICE

By

July 20, 2017

THE HOTEL WAS GREAT, SERVICE WAS VERY ATTENTIVE, GREAT BREAKFAST, VERY CLEAN ROOMS, VERY COMFORTABLE STAY. THE ONLY NEGATIVE WAS THAT THE HOT TUB WAS NOT AVAILABLE AT ALL DURING OUR STAY.

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Great service and clean room

By

July 18, 2017

My stay was nice, but the bed was a little too firm for my liking. The breakfast was as good as I am accustomed to at Holiday Inn Express, but I thought it was odd that there was sausage, eggs, gravy, but no biscuits to go with the gravy.

I would stay here again, but would probably choose a room with something other than the king size bed to see if I could get a softer mattress.

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Good location, clean.

By

July 17, 2017

club

Bed was not comfortable! It was clean and in good location, lots of shops and restuarant choices nearby.

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Excellent for Family and Business

By

July 17, 2017

club

The staff made the stay so wonderful! Here for business but comforted that my family was able to enjoy themselves while I was at my meeting.

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Bad visit

By

July 17, 2017

club

Dirty
Needs repair
Worn
No blankets
Breakfast cold
Noise

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Birthday getaway

By

July 15, 2017

club

Every staff we met from the desk to the maid was friendly and helpful. Pool area was clean and easy to get into. Family member is handicap and was able to use the pool for his daily exercise. Room was perfect for our needs and clean. Will definitely stay here again.

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Clean Comfortable Stay

By

July 14, 2017

Great value with a convenient location. I have expectations for HI Express and they met all the expectations.

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Great

By

July 13, 2017

Great place and friendly staff. Pool was clean as well as rest of motel.

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Expected More

By

July 12, 2017

The staff was friendly and willing to help but the condition of the room wasn't the greatest. The beds are hard, the shower heads suck, the AC was leaking all over the floor, the room was outdated with cracks in the ceiling, and the pool was gross.

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Quality Hotel if in Lubbock

By

July 11, 2017

If you are needing a place to stay in Lubbock, this hotel will fulfill your needs, nothing more. The staff will greet you upon check-in and check-out but not much more than that. Compared to other Holiday Inn Express Hotels I have stayed at this hotel is about average.

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Good stay

By

July 10, 2017

platinumelite

It's a good stay. If your schedule is flexible, you can choose cheaper dates; Personally I don't think the hotel is worth more than $100.

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Great room

By

July 10, 2017

club

Awesome room, very comfortable and spacious. They were clean and very well maintained

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