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Rated 4.2 out of 5 by 173 reviewers.
Rated 2.0 out of 5.0 by use as airport hotel THIS HOTEL IS NOT A WELCOMINGH ONE FIRSTLY BECAUSE THERE IS NOT ENOUGH PARKING ROOM WHICH IS A PROBLEM FOR LATE ARRIVALS. THE ROOMS ARE ONLY OK. FACILITIES FOR MAKING A DRINK WERE SPARSE, THE BED HAD TOO HEAVY A DUVET AND THE PILLOWS WERE TOO FULL MAKING FOR A CRICK IN THE NECK KIND OF SLEEP. THE BREAKFAST IS SELF SERVICE WITH THE MINIMUM OF CHOICE AND NOT VERY WARM. ALTOGETHER OUR VERDICT IS A HOTEL WHICH TRIES TO MAKE A QUICK BUCK BECAUSE IT IS NEAR AN AIRPORT. NO EFFORT MADE TO CREATE A WARM AMBIENCE PERHAPS BECAUSE IT RUNS ON MINIMUM STAFF LEVELS. NOT GOOD VALUE FOR MONEY. July 5, 2014
Rated 4.0 out of 5.0 by Easy walking distance from the airport Excellent position within walking distance of the airport and with bus stops outside to Luton parkway for travel into London. Fast and efficient check in and breakfast was constantly re stocked. June 26, 2014
Rated 3.0 out of 5.0 by Comfortable bed shame about the food Comfortable bed. Staff were very friendly but the food was over priced and awful I would stay again but I will take my own food. June 24, 2014
Rated 5.0 out of 5.0 by Great Staff! Great place to stay! Mark and Lee were awesome! Our Girl Scout Troop had to leave England a day earlier than planned so showed at Holiday Inn Express at midnight in hopes that they could accommodate us even though they had nothing available when I spoke with them earlier that day. Luckily, they were able to accommodate us due to cancellations. Mark and Lee were eager to help us and just simply spend time talking with us and the girls. We really appreciated the smiles and laughter after a long exhausting day! Thanks for making the world a better place! June 21, 2014
Rated 5.0 out of 5.0 by Shame about the traditional English breakfast If you asked 100 people what a traditional English breakfast was, I would bet not one would have scrambled egg and sausages as their answer. A real disappointment and not even freshly made scrambled egg either! Everything else in the hotel was fantastic, the breakfast was a big let-down! June 21, 2014
Rated 5.0 out of 5.0 by lovely overnight stay My husband and I stayed overnight before we flew to Spain and had a very enjoyable stay. The room was very comfortable and clean and the bed was extremely comfortable. We thought it would be noisy but in fact it was very quiet, you couldn´t hear anything from outside. The staff were very friendly and helpful and the food was delicious. Will definitely stay here again. June 20, 2014
Rated 4.0 out of 5.0 by GOOD VALUE, GOOD SERVICE This Holiday Inn Express is ideally situated for users of Luton airport, and is very good value for money. The quality is level is at least what you expect from a HIE - in fact this is perhaps one of the better ones I have used. It is also better than some of the other hotels at/near the airport. Staff were helpful and friendly, everything worked well, the food was pretty good, and overall it was a good stay. June 19, 2014
Rated 5.0 out of 5.0 by Busy Hotel Good location, could use a service to the terminal but frequent busses are available. Hotel was not able to offer suitable room for me but my room was clean and tidy. Love the chain. June 19, 2014
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