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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 861 reviews
90%
Recommend This Property

Ratings Breakdown

861reviews

  • 5 Stars
    574
  • 4 Stars
    166
  • 3 Stars
    60
  • 2 Stars
    37
  • 1 Stars
    24

Mackinaw City Stay

By

September 18, 2017

I would not look at any other hotels while staying in this area. The hotel is within walking distance to restaurants and attractions, and has excellent views and amenities. Staff was great, as well.

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comfortable beds but double instead of queen size

By

September 16, 2017

Great location and with private balconies; however, motel is right next to I-75 and they really should appeal to the county to stop the trucks from "jake-breaking" when coming off the Mackinaw Bridge as it was very loud during the night and early morning hours.

All other motels were across the I-75 and on the other end of the downtown area so seemed very quiet and they also had lake beach access/views. This was our first trip and we always stay at HIE's so we were unaware of better and quieter motel locations.

Mackinaw City has to be the cleanest place located on water that we have ever been to. Lots of shops and restaurants on the other side of I-75 and too far to walk to but easy access driving.

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anniversary get away

By

September 16, 2017

club

for my hubby and I it was just time bond away from home. Love the area and chose to check out Holiday INN Express there in Mackinaw. We enjoy our room that had a balcony and so nice to have two chairs to enjoy the view of the Lake. We both had a very nice time and staff was very helpful. When I return to Mackinaw i will stay there again.

Thanks for a great experience

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AN OASIS IN THE DESERT

By

September 15, 2017

club

WE WERE SO VERY ROAD WEARY. THE TOWN WAS FILLED TO THE BRIM WITH PEOPLE. WE WERE PLEASED TO FIND ROOM TO STAY. THE STAFF HAD TO BE STRESSED TO THE MAX.....BUT... THE SERVICE WAS GREAT..........

BECAUSE OF THE HIGH DEMAND FOR LODGING, THE PRICE WAS VERY HIGH......WE UNDERSTAND THAT SUPPLY

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Wonderful Sleep

By

September 15, 2017

club

As stated before, the bed and pillows were great. Love that they "king size". Hated to get out of bed.

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Paid extra for a "lake view". See attached photo.

By

September 15, 2017

I was very disappointed that I was charged extra to have a so-called "lake view". Please see the photo I took from my balcony.

I would like my account to be somehow compensated for this.
Everything else about the hotel was pretty typical for a Holiday Inn.

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as always friendly staff. always ready to help.

By

September 14, 2017

club

I have stayed in this hotel all over. Mexico, Missouri , and Michigan. I have had no problems with any one. Everyone I was in contact with was very friendly and very helpful. I stay in Holiday Inn's when ever I can. I wish you were a dog friendly hotel, that way when my girl friend and I are at dog shows we could stay at your hotel.

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Good hotel

By

September 13, 2017

platinumelite

The holiday Room is expensive vs same room in chain holidays

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great stay

By

September 11, 2017

platinumelite

was exactly what we've come to expect from IHG hotels. Great!

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Vacation

By

September 11, 2017

platinumelite

Rooms were updated and very comfortable. Received great service and found the hotel to be in a desirable location.

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best bed ever slept on

By

September 11, 2017

club

the staff was fantastic ,never had better service from the time we checked in to the time we checked out. when we came back on sept 1 they gave us an upgrade and that was the best ever

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great place to stay in Machinaw City

By

September 10, 2017

I thought this was a beautiful location with lots of things to do being this close to the Mackinac Bridge. It is a clean, comfortable hotel with friendly staff to make your stay more comfortable and welcoming.

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