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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 768 reviews
91%
Recommend This Property

Ratings Breakdown

768reviews

  • 5 Stars
    510
  • 4 Stars
    155
  • 3 Stars
    53
  • 2 Stars
    32
  • 1 Stars
    18

Yes

By

June 21, 2017

Stay here. It's sooooooooooooookioooooooooooooo awesome.

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Not a good experience

By

June 20, 2017

I have never had a worse experience at a Holiday Inn as I did here on this stay. I told my dad it would be worth it in the quality of the rooms and the peace we would have. EXACTLY WRONG! I am a gold elite member and can therefore request in advance what I would like as far as room preferences go. I need quiet. So I have always asked for as high a floor as possible so people aren't pounding above my head. I also asked that my dad and I have adjoining rooms. Typically, I ask for a room far away from the elevator because of noise but as I was bringing my dad along for this trip and his knees are shot, I asked for one near the elevator. I booked this trip almost two months ago so there can be no confusion that they had to give me what they had left. We got rooms five doors apart on the first floor and - wait for it - across from the laundry machines and the vending machines. These machines are along the wall and seemed to invite conversations at ALL hours of the day and night. I went to the front desk and told them how loud and echoing it was in my room. I blared my tv to level 10 and could still have participated in the many debates and gab sessions that happened right outside my door. I intend to call this company and ask about what can be done here. At one point, after having spent an exhausting day on the island, I was still up past 11pm (I am a morning person) and finally opened my door to beg the women doing their laundry and talking at full throttle to keep it down. They mumbled agreement and proceeded to laugh and continue talking the second I shut the door. What are you thinking not dedicating a room or at least some distance from guest rooms for machines that are loud and activities that encourage people to talk at full volume right beside where families are supposed to be trying to sleep. I came to Mackinaw City from Munising, just having spent two amazing nights at their Holiday Inn. Thank goodness that was my dad's first impression of your chain. Because I assure you, his second impression made him question why in the world I would ever want to stay at another one.

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Perfect hotel

By

June 19, 2017

The room was clean, breakfast was great, staff was friendly, location was perfect.

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Friendly staff, comfortable room

By

June 16, 2017

platinumelite

We had a great stay at the Holiday Inn Express in Mackinac City! Very friendly staff, great breakfast, comfortable and clean room.

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Great Stay

By

June 12, 2017

platinumelite

The most comfortable bed and pillows I've ever slept on in a hotel!

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Excellent place to stay in Mackinaw City

By

June 12, 2017

platinumelite

Very clean, nicely maintained and quiet place. Friendly staff, good and ample breakfast.

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Overall great stay

By

June 12, 2017

club

Master bedroom did not have independent AC unit. Master bedroom needed a little more lightning. No place to put shampoo, conditioner in tub.
Fitness center needs to be expanded

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Excellent stay

By

June 11, 2017

club

My wife and I had an excellent stay and could fault nothing except the room was a little cramped. We could not walk freely without touching some piece of furniture.
Perhaps this room was designed for one bed instead of the two that it had. Otherwise, our stay was excellent, the staff met our special needs, the location was spot on, and we were comfortable.

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It's a hotel...

By

June 07, 2017

platinumelite

The hotel is fine, the service from the girls at the front desk leave something to be desired but the breakfast crew is great!

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Nice but loud at times

By

June 07, 2017

Overall satisfied with stay. Busy weekend which led to it being loud at times.

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Great place to stay!

By

June 06, 2017

Friendly service, property was really clean, amenities were top notch!

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Holiday Weekend

By

June 03, 2017

club

The hotel was completely booked Employees were helpful and friendly. Breakfast was very busy but wait staff were very attentive and came to us and said she had a table for us. Always have good reviews for the Holiday Inn Express!

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