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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 618 reviews
86%
Recommend This Property

Ratings Breakdown

618reviews

  • 5 Stars
    363
  • 4 Stars
    123
  • 3 Stars
    57
  • 2 Stars
    38
  • 1 Stars
    37

Unchanged sheets

By

November 19, 2017

I was completely disgusted with this hotel. When I was putting my kids to bed I noticed that the pillow cases looked dirty. I smelled the pillow cases and they smelled like someone had been drooling all over them. I then smelled the sheets, and realized that even though the bed was made, the sheets had not been changed from the previous guests! I was completely disgusted. This is not something I would expect from a Holiday Inn Express. I then asked for fresh sheets, and the employee brought them up and said "You got this?" I had to make my own beds!!!! This was by far the worst stay at any Holiday Inn that I have ever had. On a positive note, the breakfast was good.

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