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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.5

based on 893 reviews
96%
Recommend This Property

Ratings Breakdown

893reviews

  • 5 Stars
    536
  • 4 Stars
    297
  • 3 Stars
    44
  • 2 Stars
    14
  • 1 Stars
    2

Great location and above-average accommodation

By

June 19, 2017

Close to lively parts of Manchester and easy to travel from hotel by tram and buses. Nice room with great view over the city. Good vista from lift on outside of building.

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Holiday Inn Exp Manchester City Arena

By

June 19, 2017

When staying on business one fundamental thing I expect is the ability to open a "tab" (with pre-auth) and pay on departure for the room and extras (e.g. parking - which in this case you have to sort every day). I was denied this upon check-in and had to pay the room up front. The following morning the receptionist (different) sorted it for me, so it certainly WAS possible!

Very long queues on arrival (lack of staff) which made first impressions bad.

On a positive though, this hotel is right in the middle of Manchester with easy access to everything.

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Reliable service every time

By

June 16, 2017

platinumelite

You get exactly what you pay for, peace of mind on every visit

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Excellent hotel for business trip

By

June 12, 2017

club

I was so impressed with this hotel the moment I checked in because the staff were so helpful and friendly; they really made this hotel stand out.

This hotel is ideally situated for visiting the city and everything, including great restaurants, are just a walk away.

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Not returning

By

June 11, 2017

club

I didn't have a comfortable and nice stay.
Not very welcoming staff (beriling say hi), the room was not very clean and it was extremely noisy!
The breakfast selection was quite small.
They do not have a gym.

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Location

By

June 09, 2017

club

Ideal for city centre and good value for money. Will visit again on future business trips.

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Good location great service

By

June 05, 2017

club

Good hotel the only downside is no parking but we were able to park a street away for £6 50.

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Recommended

By

June 02, 2017

club

Stayed at the Holiday Express Manchester City Centre Arena Hotel on 28th May 2017, the day of the Manchester Run. We had a perfect, quiet and relaxing stay and fully recommend this hotel. The breakfast was the best we've ever had at a Holiday Express Hotel and it included bacon which other hotels of this brand don't offer.

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Good location is the best to be said

By

June 01, 2017

club

Reasonable hotel for the price we paid which was approximately £100 cheaper than we normally pay possibly as this was a bank holiday Sunday ant there wasn't any gigs on. When you pay full price I generally find most other hotels to be much better both in terms of value and standards. It is a basic hotel for the money being paid. My shower was very poor, breakfast not good, room not clean and with the exception of the girl who booked us in the staff were poor.

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Nice staff and great property

By

June 01, 2017

club

The stay has been lovely as it had been in the past and I loved all the aspects of this hotel. The sofa bed was extremely comfortable. My only wish would have been to have the room more spacious. But, it was okay for a short stay. The breakfast options were just adequate and wouldnt complain much on that. The staff were very attentive and took care of my requests very promptly with a smiling face.

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Ideal location

By

May 30, 2017

club

This hotel is in an ideal location for the centre of Manchester and if you are visiting the Arena, as its only a short walk. The staff are very helpful and the rooms are clean

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Relaxing night away

By

May 29, 2017

club

Comfortable and well maintained room and bed provided a good relaxing night away

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