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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 1155 reviews
93%
Recommend This Property

Ratings Breakdown

1155reviews

  • 5 Stars
    767
  • 4 Stars
    239
  • 3 Stars
    83
  • 2 Stars
    34
  • 1 Stars
    32

Perfect for families

By

February 23, 2017

club

I highly recommend this hotel for families. We stayed at the Holiday Inn Express in Marathon, FL for 5 nights. This is a great location in the middle keys, near gorgeous beaches, easy access to groceries, fishing, and even near a nice neighborhood of Key Colony to walk through. Our family has three kids varying in ages 8-14. They loved the pool, fishing from the pier near the pool, and the wifi. The staff at this hotel go above and beyond to help customers enjoy their stay. Breakfast was great.

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Clean room

By

February 22, 2017

club

Room was clean. To get the AC to cool the room had to put bags on the ledge to hold the curtain back. Voices from the next room were like they were in the same room. But the staff was very friendly and pleasant and a the restaraunt across the street was very good. The one on the hotel site was nice food was good but service was terrible

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Marathon

By

February 21, 2017

club

Had a nice stay. Enjoyed snorkeling Sombrero Reef and dinner at Sun Downers. We also enjoyed lunch at Piggies

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great service

By

February 21, 2017

club

The facilities were great, the only downfall was I had a difficult time connecting to the internet and the person in the room next to us played his tv at an extremely loud level and kept us up most of the night.

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Great stay

By

February 21, 2017

Calvin and Morare were great. Housekeeping staff to as very helpful

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Relaxing stop on our way to Key West

By

February 20, 2017

club

The price was ok for a Sunday night, but when we came back through the price was double and that was a Thursday!
I asked why and the staffs reason was 'it's a weekend night', since when is Thursday a weekend? I informed them that we were IHG and that didn't matter either.
So, we went down the street to a much nicer place for a lot lest money. Really, is this how you treat IHG members? Guess you know what that means to us in future reservations! Thank you.

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Great price excellent customer service

By

February 20, 2017

club

I like the location and the drive to key west to enjoy the festivities is less than 50 miles drive time. Nice to come back to at night to relax on marathon island and check out the local activities during my stay.

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Stay for leisure.

By

February 20, 2017

club

From 13-17 feb great place to stay - pool was great.

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Welcoming staff

By

February 19, 2017

club

We really enjoyed our stay.. The room was very clean and spacious. The amenities were great and the staff was very helpful and friendly.

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AMAZING staff LOVED the Tiki Bar/grill on property

By

February 17, 2017

club

Calvin was SO helpful in getting me JUST the right room!! And while I gave it a lower 'value' score, that was because I happened to travel on a 'holiday' weekend and during peak season.

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Comfortable bed and great service

By

February 17, 2017

platinumelite

I like staying at Holiday Inns because the service is always good their rooms are always clean and the food is good. I can usually find a Holiday Inn in the area that I need to stay. The staff is always friendly and courteous. The IHG application on my phone make it easy to find a hotel and make reservations a lot of times I do it on the Run.

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Comfortable and Clean

By

February 16, 2017

club

hotel great condition, comfortable and clean , pool great, areas and restaurants nearby perfect, staff super nice, room ready and clean. We enjoy my wife and i, a lot. We relax and rest. i'll do it again and very soon, this will be my choice in the Florida keys.

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