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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 278 reviews
90%
Recommend This Property

Ratings Breakdown

278reviews

  • 5 Stars
    184
  • 4 Stars
    52
  • 3 Stars
    23
  • 2 Stars
    7
  • 1 Stars
    12

Poor

By

March 22, 2017

club

First of all the pool was very cold for being heated. TV cable channels were staticy and blurted in and out. Bacon at breakfast was very hard to eat.

Finally my husband asked me are you sure it's noon for checkout and I said that's what the email confirmation said. So he called front desk and they said it was 11am. So I went up there and asked and she said it was 11am. I showed her the email and she said it was clearly stated it on the side wall. Point is I didn't look at that cause I already received confirmation in my email that it was 12pm. My kids got there at 1030qm to swim and ended up being very disappointed.

Then I check my account and an extra 20.00 was charged on it so I called and he said it was for incidentals. It came off but point is they never said anything that they were charging extra so luckily it was on my card.

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Battle Creek Good Stay

By

March 20, 2017

platinumelite

Newer Hotel Style a little more Boutique and smaller rooms than I'm normally used to being in. However nicely laid out and well appointed. Starting to show some minor ware. But still in good shape.

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Great stay

By

March 20, 2017

club

Please fix the pancake maker. And refill the water it fitness room.

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Fantastic stay

By

March 15, 2017

Love this hotel!! Will be back!! Great hotel with great staff. More than pleased with our stay. Room was fantastic and could,not ask for more!!

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Great stay!

By

March 14, 2017

club

My wife and I stayed at this hotel for a quick overnight stop before going to Chicago. The staff was very friendly and helpful. We did not use the pool or fitness center because we were only there for the night but everything looked clean and well-kept. I would recommend this hotel.

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Clean and comfortable

By

March 14, 2017

club

Nice room, very clean. Would have been nice to have black out drapes. Breakfast choices were about the same as all Holiday Inn Express locations. Hotel staff was efficient and friendly at check in and breakfast. Would stay here again.

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IHG Marshall

By

March 11, 2017

club

Overall, had a good experience with the hotel. The staff was courteous and the room was clean. The fitness center was unimpressive and should be updated with some new equipment.

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Leisure stay

By

March 08, 2017

club

Comfortable and clean. Food was good. Staff wasfriendly

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Meets all expectations

By

March 06, 2017

Nice property; clean; friendly helpful staff - just what you expect and want when on the road.

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Be careful they do not honor reservations!

By

March 03, 2017

club

We had reserved (prepaid) for a room with a king size bed and jacuzzi, we were very disappointed when upon arrive they had given our room to someone else by "mistake". We were give a different room that they had to clean quickly -and not very good.

On a good not the breakfast was very good.

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Holiday Inn Express Marshall Michigan

By

February 25, 2017

club

The room was very nice, clean and extremely comfortable. We were able to get a good nights rest for a very busy day.

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pleasant stay

By

February 23, 2017

platinumelite

The front desk was quite helpful and cheerful. She even suggested some local historic sites to visit. Everything was great. Room was clean and comfortable.
The only thing we were surprised at was that the hot breakfast was removed from the buffet at least 20 minutes before the 9:30 posted time with no warning. The cold items were left out, but we were glad that we got down to breakfast at 9:00!

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