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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 441 reviews
91%
Recommend This Property

Ratings Breakdown

441reviews

  • 5 Stars
    298
  • 4 Stars
    92
  • 3 Stars
    24
  • 2 Stars
    13
  • 1 Stars
    14

Horrible

By

June 25, 2017

The staff wasn't helpful or seemed bothered by asking a questions or asking for additional towel because we only received 3 towels and we had two children and need 4. They had us in a construction zone with supplies pilled up in the hallway workers has things in the hallway and had area such as elevators blocked at times. They used inappropriate language around my six year old. Breakfast staff was not friendly either. OVERALL bad experience not usually quality or service I expected from Holiday INN.

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Disappointed

By

June 21, 2017

club

We paid full price for a partially complete room and hallway. The best part of this stay was the comfortable bed however we were rudely woken up by house cleaning early in the morning so we did not get to enjoy it for too long.

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Disappointed

By

June 21, 2017

The property is under construction and remodel. Had we been told prior to the travel, we would have chosen a Holiday Inn at a neighboring community, Blue Ash? The hotel is nice and will be nicer when it is completed.

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Terri

By

June 21, 2017

Very clean rooms and very comfortable beds!! Staff was friendly and check in/out Was easy and fast.

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Father's day trip

By

June 21, 2017

club

Renovations to the main room were good, just wish they would've renovated the bath tub.
Comfy bed, good a.c., and satisfying breakfast with a responsive staff.

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Overnight stay

By

June 19, 2017

Room was comfortable and was updated. However house keeper could have been more professional by not entering my room without first announcing "House Keeper" prior to opening my door and entering. I still had 1 hour and 45 minutes till my check out time. The shower curtain had mildew stale smell....

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Great location

By

June 19, 2017

club

I had a good experience staying at this hotel. The purpose of the stay was for business and I had no issues with the room or the hotel.

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Great bed great service

By

June 16, 2017

club

Loved the bed, I might just buy one for myself. I also liked all the breakfast options and the staff was very kind and helpful.

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A Must Stay!!

By

June 15, 2017

club

This place is fantastic! The modern decor, the friendly staff, the cleanliness of the entire property was above and beyond our expectations! We were stopping by for a quick family trip and weren't sure where to stay. The whole family was raving about our hotel on the way home.

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Exactly what you expect out of a Holiday Inn Express

By

June 15, 2017

club

Enjoyed our stay. Great staff! Our suite was very large and comfortable!

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Great stay

By

June 14, 2017

club

Brand new hotel within close distance to Cincinatti and other areas of interest. Great breakfast and friendly staff.

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Great stay and great value

By

June 14, 2017

EXTREMELY ENJOYABLE STAY FOR OUR BASEBALL TOURNAMENT WEEKEND

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