Rated 4.4 out of 5 by 252
Rated 5.0 out of 5.0 by The Explorer Brand New Renovation and great service
I don't know the history of the building, but for Queens it looks like a brand new hotel. Everything was perfectly clean and organized. Pool has a slide and looks clean, although I didn't have time to use it. Very helpful staff. McDonald's right next door, but for local foods just take a walk up the streets, there is an Italian restraunt and a fresh bakery. Still have some pretty views of Manhattan on a clear day, see windows in the stairwells.
July 4, 2015
Rated 5.0 out of 5.0 by I love Italian Food Great Experience
I loved how Anna and Andrea greeted my family as we drove into Queens, NY. The hotel was clean, the staff was friendly, and the breakfast was outstanding(we appreciated how the breakfast staff greeted the guests). The rooms were clean and comfortable. I am so thankful for Anna, who helped me find my way on the subway to the city by either printing off routes or drawing on the subway maps. She went over and above what we expected. It was also apparent that Andrea creates a positive working environment where her staff had fun but were efficient. The prices were right, the service was professional, and our stay was wonderful!!!
The Italian Guy
July 3, 2015
Rated 5.0 out of 5.0 by Kim0209 Great Service!
The staff made my first stay in New York City with my daughter a memorable one. They provided great advice, were exceptionally professional and caring. On my last morning there, the front desk/lobby area was very busy, yet the staff were able to multi-task easily without compromising at all their level of service. This was also very impressive.
July 2, 2015