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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 454 reviews
94%
Recommend This Property

Ratings Breakdown

454reviews

  • 5 Stars
    333
  • 4 Stars
    81
  • 3 Stars
    17
  • 2 Stars
    9
  • 1 Stars
    14

Clean and quiet

By

June 21, 2017

Two night stay, found the room to be quiet, clean and comfortable.

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A wonderful hotel

By

June 20, 2017

club

I stayed at the holiday Inn express in matthews for 3 nights which were very forfilling nights i highly recommend there hotel to any one who is coming to the Charlotte area they are very nice and give you great service also breakfast is great

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Adequate, VERY friendly, a bit loud.

By

June 20, 2017

This hotel is about what you would expect from the chain. Not being from the Carolina's, having to do a U-turn every time you go somewhere took some getting used to, but it was fine. There is a Cracker Barrel right across the parking lot if you like that kind of thing for dinner.

This hotel, for whatever reason, has a problem with noise. They attempt to address it a check in, so they are aware of it, but it is a loud property. Not partying and rowdy loud, but just loud talkers and lots of energetic kids loud.

I would stay again, but I am a heavy sleeper usually.

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My second home

By

June 18, 2017

This place is like my home away from home for work. I feel welcome, safe and comfortable.

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excellent hotel. great staff

By

June 17, 2017

i would like to see more vegan options in the dining room at some point (soy milk

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Clean room and friendly staff

By

June 14, 2017

club

This Holiday Inn Express appears to be a new hotel in an older area. We were about 20 minutes from where we needed to go each day, but since it was on the weekend and there was little traffic, this worked out fine. The front desk staff was very friendly and helpful. The breakfast was really good with lots of healthy choices.

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stay

By

June 12, 2017

club

overall good experience with exception of urine soaked bedsheets and mattress cover that I had to change myself

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Great service

By

June 12, 2017

We had a very nice stay at the HOLIDAY INN EXPRESS. The hotel is very clean with nice upgrades. The staff was very accommodating. Ms Juanita was the icing on the cake. We will be staying at this hotel again.

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Great hotel

By

June 11, 2017

club

Love it staff was awesome rooms clean and comfortable breakfast variety will stay again

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My stay

By

June 09, 2017

I had a great stay. Manger was very helpful. Did a great job to make sure my stay was good. Very friendly

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CHECK IN

By

June 05, 2017

club

I CHECK IN ABOUT 10ISH ON FRIDAY NIGHT WITH A BASKETBALL TEAM AND WAS CHECK IN QUICKLY AND EFFICIENTLY. ROOM WAS VERY CLEAN AND EVERYTHING WORKED.

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Great Hotel

By

June 05, 2017

platinumelite

Very clean and updated. Close proximity to area we needed.

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