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Rated 4.5 out of 5 by 205 reviewers.
Rated 5.0 out of 5.0 Always excellent! I use this property for business travel and they are consistently great! Love the staff! July 26, 2015
Rated 5.0 out of 5.0 by Great Service and location love it it is on my way and eassy access to my traveling July 24, 2015
Rated 5.0 out of 5.0 by Business Trip. Nice for a short stay to the area. Friendly staff. July 20, 2015
Rated 5.0 out of 5.0 by Comfortable Stay I loved loved loved our stay with the Holiday Express Hotel. The location was ideal and very close to where we attended a baptismal and birthday party,. The food and service was excellent. July 18, 2015
Rated 5.0 out of 5.0 by Conveniently located It has a great location, staff is nice. Because of the time difference and arrival of my plane, I didn't get a chance to enjoy any of the breakfast. July 14, 2015
Rated 5.0 out of 5.0 by Business Trip to Matthews - Very Nice Room I have stayed at others in this area, and the Holiday Inn Express. The HIE was the cleanest, friendliest and has the best breakfast. Room was excellent, quiet, and cool. Bed was always comfortable, my taste is a softer bed, I got that in this room. Away from the Elevator, and Vending. I had NO noise and was able to sleep very well. July 13, 2015
Rated 5.0 out of 5.0 by Friendly Professional Staff Excellent customer services. Staff was very professional and friendly. Would stay there again and again. Love the HIE! July 8, 2015
Rated 5.0 out of 5.0 by Emergency service for me I checked in June 29 for what should have been a three day stay, checking out on July 2. Unfortunately, the afternoon of July 1, I started feeling severe chest pain, same symptoms as previous pulmonary embolism. I painfully got to the lobby, requesting assistance to local ER. The staff immediately called. In addition another resident checking out saw my situation, was an emergency room nurse. She took the phone for 911 dispatch was taking my vitals and relaying them. Thank you to her, name unknown. Anthony, the manager of 3:00 PM, gave her a few thousand bonus points for assisting. THIS IS TRUE CUSTOMER CARE AND APPRECIATION. I was very touched when I found this out. In addition, they did not charge me for the last night stay. This staff is truly outstanding. I called today to thank them and also wanted to let you know these folks deserve special recognition. THANK YOU, to the wonderful staff at Holiday Inn Express, Matthews NC. July 6, 2015
  • 2015-07-28T11:10:47.247-05:00
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