Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 402 reviews
87%
Recommend This Property

Ratings Breakdown

402reviews

  • 5 Stars
    253
  • 4 Stars
    74
  • 3 Stars
    36
  • 2 Stars
    18
  • 1 Stars
    21

No value

By

2017 六月 26

Unfriendly staff and a dirty room... It wasn't a pleasent stay. When I was making my reservation with the hotel directly I was placed on hold several times. I asked for a 30 minute late check out and was flatly told "No". My key stopped working, no shampoo in the room, coffee on the lids of the travel cups and the sink was really dirty.

Read More
Read Less

A beautifully renovated property

By

2017 六月 25

This property has been completely renovated and it has been beautifully done. The room was clean and updated and was very comfortable. The staff at this property has always provided excellent service to me and this visit was no exception. This location provides easy access to the highway and I was able to reach my meeting in Richmond easily. This is my location of choice whenever I am in the Richmond area. As an added bonus, there are multiple restaurants within 5 minutes of the property along with other shopping.

Read More
Read Less

Great experience

By

2017 六月 22

Everything was great. Only complaint was not enough breakfast available due to a full hotel.

Read More
Read Less

Clean, nice and affordable!

By

2017 六月 21

club

We only stayed one night but had a pleasant experience and wouldn't hesitate to stay there again.

Read More
Read Less

Great little hotel

By

2017 六月 21

club

Rooms were very clean, beds extremely comfortable staff very helpful. Was close to where we needed to be and plenty of restaurants in the area

Read More
Read Less

Our assigned room needed a thermostat and workable AC

By

2017 六月 20

It was very difficult to breathe and rest without a working AC.

Read More
Read Less

Nice Experience

By

2017 六月 20

club

Very clean and modern hotel. Would have given 5/5 stars but the AC unit was loud in the rooms.

Read More
Read Less

Great stay

By

2017 六月 19

club

Beds were great. Very restful sleep. Room very clean.

Read More
Read Less

Wonderful stay!

By

2017 六月 16

club

Can't say enough about the excellent customer service from every single staff member we spoke to during our stay! Always greeted with smiles from the moment we walked. The hotel was comfortable and very clean. We would stay here over and over again if we could.

Read More
Read Less

Great service

By

2017 六月 13

Clean rooms nice breakfast newspaper to read pool was nice lobby area attractive nice landscape easy access to highway. Breakfast was well made good fruits juice s bread bagels very nice everyone was friendly

Read More
Read Less

Very Satisfied

By

2017 六月 12

club

The lady who works in the breakfast area Monday through Thursday was very friendly and most helpful. She made having hotel breakfast delightful.

Read More
Read Less

Mechanicsville

By

2017 六月 12

club

Hotel was renovated since the last time I stayed. The upgrade was very stylish. The rooms were comfortable and clean.

Read More
Read Less