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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 780 reviews
85%
Recommend This Property

Ratings Breakdown

780reviews

  • 5 Stars
    450
  • 4 Stars
    176
  • 3 Stars
    72
  • 2 Stars
    53
  • 1 Stars
    29

Comfortable room and great staff

By

May 21, 2017

club

The room had very comfortable beds with mini fridge an microwave. There were plenty of usb charging outlets and a desk for work. I enjoyed my three day stay.

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Close to hospitals

By

May 18, 2017

club

Needed a place to get some sleep close to the Elvis Presley Trauma Center. This was a spur of the moment reservation. The property has had a coat of paint recently and was clean. Security was constantly seen in the parking lot. We checked in late and checked out after a few hours of sleep.

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Memphis MoBetter Blues

By

May 18, 2017

club

The Memphis staff was friendly and easy to work with this hotel. I would definitely return to this hotel, in fact it is my second time there. Thanks!

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Comfortable bed and service. Awesome breakfast

By

May 18, 2017

club

My stay here was excellent. I enjoyed everything about the hotel. It was clean and fresh. The breakfast was awesome.

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Great staff

By

May 14, 2017

club

Had a issue with our bed but the staff made it right got us a new mattress tthe staff there is amazing

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Friendly staff and great location

By

May 14, 2017

club

Staff was super attentive and the location is great for getting to Beale Street without paying the crazy high price of staying on Beale Street. Will be back for sure.

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In town for BSMF

By

May 13, 2017

club

The hotel was about a $6 Uber ride from Beale St. That was good. Toilets did not flush very well and the water pressure for the shower was poor. 8AM construction Monday morning.

Aubrey at the front desk was super nice and helpful.

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Front desk very helpful

By

May 13, 2017

club

I extended my days at the last minute without a problem

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Great Service

By

May 12, 2017

club

I loved this hotel the service was wonderful rooms were clean breakfast was great staff was so kind and very helpful

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Fun

By

May 12, 2017

Stay was great but housekeeping was a little loud coming in the rooms

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Staff SUPER Friendly BUT THEY OVERCHARGE BY 3X

By

May 11, 2017

club

I was a prepaid guest and upon arrival they very nice young lady told me that I was all paid. But asked for my Credit card for incidentals. Well I just got my final statement and they charged my credit card $346.73 extra for NO REASON!! NEVER AGAIN Holiday Express.

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Clean and Great Service

By

May 09, 2017

club

Very nice staff and attentive to customer needs. Room was clean, comfortable and quite.

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