Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 721 reviews
84%
Recommend This Property

Ratings Breakdown

721reviews

  • 5 Stars
    408
  • 4 Stars
    163
  • 3 Stars
    68
  • 2 Stars
    53
  • 1 Stars
    29

Disappointed

By

March 22, 2017

No fridge, microwave or hairdryer. Staff was not helpful with the situation.

Read More
Read Less

Painters in my room

By

March 22, 2017

club

When I checked into the hotel, I was greeted and given a room, however walking to my room there were several rooms open with maintenance people painting inside. When I got to my room, there were 2 men in my room painting. I requested a new room and was given the room next door which still had wet paint on the door. I did not check in early, it was after 5:30pm. I am a loyal IHG member and this is not my typical experience but there were some serious miscommunication issues and the staff did not resolve my problem.

Read More
Read Less

Overnight stay for child in hospital.

By

March 22, 2017

We were only in the hotel about nine hours. Left hotel before six am. Grandchild having surgery at LeBonheur. The hotel staff was very nice. Did not have time to enjoy all the amenities offered.

Read More
Read Less

Medical Center Memphis

By

March 21, 2017

Clean, quiet rooms with comfortable beds, Stayed here while traveling for pleasure.

Read More
Read Less

Great location.

By

March 21, 2017

This is a very Nice location for the downtown attractions and other sites in the area. Security monitors the area frequently.

Read More
Read Less

Newly renovated

By

March 20, 2017

club

The hotel has been renovated since our last stay here and looked much nicer. The staff was also great and worked with us to give us a late check out to accommodate our schedule. Very reasonable price, would stay here again!

Read More
Read Less

Great staff made our visit

By

March 16, 2017

Everything went very well, all the staff were friendly and helpful. Perfect location for our business needs. My son's trip was saved by the Queen

Read More
Read Less

Great Service and Great Location

By

March 16, 2017

club

This hotel is in a great location in the hospital district. It is jut over a mile from Beal Street, Peabody Hotel, Stax Records Museum. It is just approx. 2 miles from Overton Square. The staff was very friendly and everyone always had a smile on their face.

Read More
Read Less

Experience at the hotel

By

March 12, 2017

Good staff but the facility was under renovation and the room was too small for a king size bed. TV did not work properly.

Read More
Read Less

Renovations

By

March 12, 2017

Was disappointed I was not told when booking room that there would be renovations going on

Read More
Read Less

Great Desk Staff

By

March 12, 2017

club

Very helpful. The clerk was very helpful.in helping us get a safe ride to and from Beale Street.

Read More
Read Less

Exceptional accomodations and service

By

March 11, 2017

I cannot highly enough recommend this hotel located very close to Methodist Hospital ! We were having a medical procedure done there and the staff at the hotel went far out of their way to help us and make our stay more comfortable. With brand new remodeling, the rooms and lobby were in pristine condition. The breakfast offered plenty of private seating and a large variety of foods. The employees, even late at night, rushed to provided us with extra amenities that helped make our stressful visit more tolerable.

Read More
Read Less