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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 827 reviews
86%
Recommend This Property

Ratings Breakdown

827reviews

  • 5 Stars
    482
  • 4 Stars
    186
  • 3 Stars
    74
  • 2 Stars
    54
  • 1 Stars
    31

Excellent Hotel

By

July 24, 2017

club

Every staff member was genuinely friendly and courteous. The room was clean and comfortable. The breakfast was delicious. I can't eat gluten so, it was nice to have plenty of choices.

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great stay in memphis

By

July 23, 2017

club

great hotel,superb staff very helpful
staff very friendly.Helped with all requests ordering taxis etc

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Comfortable beds

By

July 21, 2017

club

Our room was awesome. We loved the soft mattresses and pillows.

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great experience

By

July 20, 2017

Our three day stay with you was a great experience from start to finish.

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Excellent stay

By

July 18, 2017

club

We've always had an excellent experience at our stays at Holiday Inn Express and this visit keeps that record going.
Thank you!!

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Nice hotel

By

July 18, 2017

We arrived later than planned, so we did not use the pool or fitness center, but our room was nice and the breakfast was good.

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Love Memphis

By

July 17, 2017

platinumelite

Always stay here when in the area. Clean rooms, friendly staff, yummy breakfast. Love my reward points

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Getting bags in room

By

July 17, 2017

platinumelite

Would help is carts were at the back by the elevator. Carts in front but only elevator and floor 1 rooms are accessed in the back. Parking is also in back. Rooms and halls are very clean.

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Quality Stay

By

July 17, 2017

The folks in this hotel are very nice and helpful. The rooms were very clean and neat. The value for the money is very good. This hotel is located within ten minutes of downtown and most attractions in the Memphis area also parking is free. Although I was disappointed by not having waffles for breakfast the morning breakfast was good and free.

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Great service

By

July 16, 2017

club

Love the remodel! Always friendly! Comfortable rooms

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Room Size

By

July 13, 2017

club

The rooms are really small. We had a double bed and you could hardly walk between the bed and the tv. Plus the little chair in the corner was very hard. Not comfortable to sit in. The restroom was also very small only 1 person in it at time and no counter space for your toiletries. The thermostat was not a happy medium. When the air was on it froze you to death but when it wasn't on your where warm. Needed to have a cool fan setting . Bed was comfortable and the pillows were nice.

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Bed was comfortable

By

July 13, 2017

I should have been given another room that hadn't been smoked in. Simply spraying the carpet wasn't good enough. Man was nice who sprayed but I thought he assumed I would be getting another room.

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