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Rated 4.0 out of 5 by 195 reviewers.
Rated 5.0 out of 5.0 by great stop The staff is always friendly, room clean and comfortable and parking easy. Easy access to I-24 April 26, 2015
Rated 1.0 out of 5.0 by Rooms need updating Our first problem when checking in at 6:00 p.m. was that our room was not ready and would take 10 - 15 minutes. It wasn't until asked if there was another room that was available that the desk clerk looked and was able to locate a room the same as ours that was ready. The guest shouldn't have to wait for a room at that time of night or be the one to prompt the desk clerk to look for another. We are also Platnium members, so we did not expect this treatment after a long day on the road. Once we got to the room, it was evident that this is a old hotel in need of a major remodel, but were just happy to have a room to go to, so we accepted it for what it was. Next time we are in the area, we will look for a different place to stay. April 20, 2015
Rated 5.0 out of 5.0 by very nice Stayed here during impromptu visit to casino in Metropolis--which was sold out of rooms. I felt very safe in walking by myself on the side streets for my daily walk the next morning. Very pretty area. Would definitely stay here again. April 13, 2015
Rated 1.0 out of 5.0 by sleepless in Minnesota Room smelled of dog and cat dander, Visible mold on a sensor on the ceiling. People above sounded as though they were going to fall through our ceiling when walking around until midnight and again at 4:00AM. A guest had her two dogs in the breakfast area in the morning. My whole family were sick the next day with allergies due to the room. Long time Priority Club member. Definitely the poorest room I have ever stayed in. April 12, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service. Great staff, clean and comfortable facility. Nice quiet location April 8, 2015
Rated 5.0 out of 5.0 by Wonderful stay with 2 very minor glitches Would definately stay here again. The bed was so comfortable I didn't want to get up in the mornings. Staff was very friendly. Swimming pool was lots of fun. The desk chair was a little broken and slightly unfortable though. Also on our last day the breakfast was a little under what I was use to the prior two days. Those two minor things are enough to keep from staying here again and again. April 7, 2015
Rated 2.0 out of 5.0 by Needs improvement I would recommend a visit from Senior IHG leadership to this hotel. It gives HI Express a bad name. From the smell of chlorine from the pool when you enter the lobby to the stale odor of cigarette smoke in the hallways, this hotel needs some attention. The front desk attendant was less than friendly. Probably would not stay there again. April 6, 2015
Rated 5.0 out of 5.0 by Very nice place to stay We had a very nice stay in Metropolis at the Holiday Inn Express. The staff was helpful and friendly, the room very clean and comfortable, the location perfect to get on and off the highway, and the town has a statue of Superman! What else do you need?! April 5, 2015
  • 2015-04-27T11:00:32.709-05:00
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