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Rated 4.0 out of 5 by 335 reviewers.
Rated 5.0 out of 5.0 by Did not see eye to eye at first. I stopped here after long drive from Florida, 10 plus hours. My wife was trying to help and changed reservation to Mt Vernon location. The front desk said I need to get on computer cancel that reservation and reset it for their location. I was a bit miffed by this as I have stayed in past and never had to do this. After making the changes the front desk upgraded my room to suite for my trouble and staffer did explain better on rules, to my satisfaction. I will be staying here again. May 21, 2016
Rated 1.0 out of 5.0 by poorly response after i called to complain Did not care for you suvey style to long of a survey May 21, 2016
Rated 5.0 out of 5.0 by Manager went above and beyond, staff were all great Can not say enough good things about this Holiday Inn. We were stuck without a room on Quilt Week and the Manger Vic came to our rescue. The manger and his staff were so friendly and help full it made for a great stay. The breakfast was fine, better then excepted. The rooms as well as the whole hotel were neat and tidy. If we come back to QUILT WEEK, which we most likely will in a couple of years, we will stay here. May 18, 2016
Rated 2.0 out of 5.0 by Passing through I did not find this hotel stay at the level of other Holiday Inn Express hotels. There is a much better option in the next town of Paducah where I stayed on my way back through. I would not stay at this locations again. May 18, 2016
Rated 5.0 out of 5.0 by Great stay Bed was very comfortable, the room was spacious and stocked well with towels and personal products. I especially enjoyed the Keurig coffee pot, as it is what we have at home. It was great to have two televisions so my husband and I could watch our own programs. The stay was very much enjoyed by both. May 13, 2016
Rated 5.0 out of 5.0 by Great hotel Friendly welcome from staff. Everything was great! Very nice breakfast staff May 12, 2016
Rated 4.0 out of 5.0 by Floors above very noisy Will request a top floor room if staying at this property again because the floors above are very noisy when guests above walk in their room. May 7, 2016
Rated 5.0 out of 5.0 by Paducah Quilt Week We had a great experience at the Holiday Inn Express in Metropolis. Vic remembers us by name every year and we were greeted with smiles from Alison at the front desk and by every other staff member that we encountered. Every request was handled immediately. The room was clean and there were many breakfast choices. We wouldn't want to stay anywhere else for quilt week. May 3, 2016
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