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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 883 reviews
86%
Recommend This Property

Ratings Breakdown

883reviews

  • 5 Stars
    477
  • 4 Stars
    251
  • 3 Stars
    79
  • 2 Stars
    40
  • 1 Stars
    36

1 night stay before my cruise

By

January 17, 2018

club

Overall the hotel was easy to book being an IHG member. The entrance is confusing since it is shared with IHOP. I took three Uber cabs to and from the hotel, and they all were lost due to lack of signing in the entrance, and I ended up having to cross thru their parking lot. The lobby looks fantastic. However the room seemed dated, the a/c looked like its been there since the 50s. The towel rack in the bathroom was dangling on one wall screw, the sink was rusted, the stainless steel in the shower was stained and screw covers were missing. The "business center" is actually a computer and a 3-in-1 printer...However, the staff was very courteous, attentive, friendly, and solved all my needs. In the end, its the people who make your day, and so it was in this case.

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