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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
99%
Recommend This Property

Overall Experience

4.8

based on 517 reviews
99%
Recommend This Property

Ratings Breakdown

517reviews

  • 5 Stars
    442
  • 4 Stars
    54
  • 3 Stars
    13
  • 2 Stars
    4
  • 1 Stars
    4

Great staff

By

March 25, 2017

platinumelite

The staff at this hotel is the best that I have seen. I appreciate your help an x all you do,thanks

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Great Staff

By

March 23, 2017

platinumelite

I truly enjoyed the peaceful stay at IHG Middlesboro. However, as I am training for a half marathon the treadmill worked great, but needs a fan for extreme runners. Other than that the stay was perfect work stay. I was able to relax and use internet with efficiency when needed.

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Great service and awesome pillows

By

March 23, 2017

I try to always stay at an IHG property. They are always comfortable and consistent. I travel a lot for work and having this comfort and consistency is great after a long day.

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Home away from home

By

March 17, 2017

My overall experience from this hotel made me feel like I was at home. The staff was eager to please and the facilities, in my opinion, exceeded my expectations.

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Great service

By

March 16, 2017

club

Clean, comfortable, and spacious room. Great, attentive service.

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Great Service and very friendly Staff

By

March 14, 2017

club

We have stayed at this hotel several times now and the staff are always very friendly and helpful. The hotel is always very clean and quiet. It is a great place to stay.

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Best hotel in the area

By

March 14, 2017

club

This was our second stay at this hotel and the deciding factor for future stays. It is the most convenient place to stay when attending LMU events.
Recommendation is Book Early as possible.

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Great

By

March 07, 2017

club

The hotel staff were extremely friendly. Overall, the whole building was in great shape and very clean. The room was wonderful--spacious, clean, well lit, furniture was in good order, bathroom was very clean, and shower had no leftover hair. Really enjoyed my stay. There is a Walmart right across the street if you need anything. Wonderful woman at the front desk told invited me to eat cookies in the evening.. unfortunately could not make it to that, but it was extremely kind of her to invite me!

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Great staff

By

March 03, 2017

No issues at all, easy to find, clean room! People were great to work with

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Nice and Easy Stay

By

March 02, 2017

club

A clean and comfortable place to stay with very friendly staff.

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Awesome place

By

March 01, 2017

Great staff. Very friendly and helpful. I stay at this hotel regularly and I always have a great stay.

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Relaxing and friendly

By

February 27, 2017

Stayed at the Holiday Inn Express for three nights and the staff was so friendly. The room was clean and comfortable and a nice place to relax after working all day.

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