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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 365 reviews
85%
Recommend This Property

Ratings Breakdown

365reviews

  • 5 Stars
    203
  • 4 Stars
    77
  • 3 Stars
    44
  • 2 Stars
    27
  • 1 Stars
    14

Middletown

By

July 23, 2017

Close to work, plenty of dinner options. Hotel is older not as up to date as other HIE's. Room had a musty old ashtray smell but wasn't overpowering. I'm spoiled from other HI's. Overall wasn't horrible, staff was great.

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Experience could not have been better

By

July 22, 2017

club

Our stay was great. Very comfortable beds, excellent breakfast bar, clean rooms and wonderful staff. Convenient location. Felt safe and secure at night; well lit parking.

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good staffing

By

July 21, 2017

club

work to et me in after they were booked up, took time to get me in and have a clean room

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Great Pillows - ordered some for our home

By

July 19, 2017

Staff made the stay enjoyable.
Building needs remodeling. It appears they are scheduled to remodel in August.

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HANDICAP

By

July 12, 2017

club

ENTERING THE BUILDING WAS A PROBLEM. BUT ONCE IN, EVERYTHING WAS FINE. OUR ROOM WAS NEXT TO I THINK THE LAUNDRY WHICH MADE IT NOISEY, BUT WE SURVIVED.

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Holiday Inn

By

July 10, 2017

club

Holiday inns are my favorite Hotel because I get a lot for my money, they are clean and staff are always friendly.

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Not typical of a Holiday Inn Express

By

July 07, 2017

club

There was some type of weird leaves/tobacco in the ice bucket, and the front desk just washed it out. There were no towels and hair on the floor. The room was propped open. The front desk reassured me that the room was cleaned. The breakfast lady did not refill items in a quick manner. There was no fridge in the room either, and the cost was a little higher than normal. This was not typical of a Holiday Inn Express, and I stay in a lot of them.

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Ok nothing special

By

July 07, 2017

platinumelite

Needs an overhaul, not real clean and the rooms smelled old and musty

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Wonderful experience!

By

July 05, 2017

club

Attentive and friendly staff. Clean and comfortable. Wish it had an outdoor pool and needs lamps with built-in outlets and USB ports.

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Accommodating

By

June 30, 2017

club

We arrived late at night and we're able to get checked in quickly with no problems.

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Middletown HIE

By

June 26, 2017

platinumelite

Very helpful staff, and lodging met my expectations.

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Relaxing stay

By

June 26, 2017

club

We wish your hotel had better programming TV choices especially Turner Classic Movies. We enjoyed our stay. The main reason we stayed was to avoid our IHG reward points expiring. We have stayed here before and we would stay again.

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