Rated 4.1 out of 5 by 416
Rated 5.0 out of 5.0 by Evenbetter1 Great value!
We stayed during April - midweek and enjoyed the convenient location and friendly, accommodating front desk staff!
April 25, 2016
Rated 4.0 out of 5.0 by dh77pt pool
The pool was closed for cleaning when we arrived on Sunday, the front desk stated that they were trying to have it open by Monday morning and stated that we could have a late check out on Monday to enjoy the pool. We have a 7 and 10 year old and primarily chose this hotel for the indoor pool. The next morning the pool was still closed and when asking the front desk, they stated that maintance was in the building and it should be opening, well we never saw anyone in the pool area and it was still closed when we checked out. Two disappointed kids :(
April 23, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Comfortable beds and grest service
Great Service, room was clean,polite and friendly clerk.
April 18, 2016
Rated 5.0 out of 5.0 by AM0987654312 Good Value
Great service from the staff. My room was clean, the bathroom had good water pressure and temp. Breakfast was good.
April 15, 2016
Rated 5.0 out of 5.0 by NH cruiser Quick Get-Away
We wanted to take a quick trip to Newport, and this location looked good. We were pleasantly surprised when we arrived to see a Welcome Board at the front desk with our name on it. We were able to access our room immediately upon arrival and were even up-graded to a suite.
With the weekend weather forecast being problematic, we asked about the possibility of extending our stay, if desired. We were assured that we would be able to do that, although we might have to change rooms (fair enough).
The woman attending the breakfast area on Saturday morning, was a manager's "dream employee". I wish I had gotten her name. She kept everything clean and tidy and well replenished, and did it all with the most pleasant demeanor. Sadly, too often these type of performances go un-noted, even though they are very positive enhancements, of the stay experience.
April 14, 2016
Rated 1.0 out of 5.0 by cyclist128 Good hotel, POOR mattresses
The mattresses were the worst I've ever experienced, long past worn.
April 11, 2016
Rated 3.0 out of 5.0 by mcwrt123 Good hotel but cold room.
Room was cold. Heat not working properly for some reason.
Overall staff was nice, but they were off dealing with something else during checkout time. I waited for almost 15 minutes before being able to check out and I was already in a hurry.
April 6, 2016
Rated 5.0 out of 5.0 by yankee77 Newport getaway
Room was clean and comfortable. Would recommend this hotel.
April 6, 2016