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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 596 reviews
84%
Recommend This Property

Ratings Breakdown

596reviews

  • 5 Stars
    315
  • 4 Stars
    144
  • 3 Stars
    67
  • 2 Stars
    36
  • 1 Stars
    34

Average Hotel

By

July 24, 2017

club

It is a decent hotel. Expensive and old, but not many options in the area.

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Comfortable hotel with great service

By

July 22, 2017

club

This is a very comfortable hotel at a good rate. The staff is very welcoming and helpful. The lobby is modern and comfortable. The room, bedding and bathroom were clean and modern. Quiet. There is a fitness room and pool that looked welcoming- but I did not have time to use. Breakfast included hot and cold items. Overall an excellent value for the convenient location to Newport RI.

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pleasant stay

By

July 20, 2017

platinumelite

Facilities are clean, staff was friendly and helpful. The room was quiet. Conveniently located in conjunction to downtown Newport.

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Great Stay!

By

July 19, 2017

club

Great service, location and amenities. Convenient!!!

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Good Service

By

July 19, 2017

platinumelite

It was hard to book the reward night on line, as the system always showed error.

The hotel itself is clean and comfortable. Staff are nice and helpful. My kids love the pancake machine and would like to come back more often.

Location is excellent, close to beach and shops.

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Susan was great

By

July 16, 2017

club

Very disappointed with the hotel. Not clean, some staff were not knowledgeable nor helpful

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Good stay

By

July 13, 2017

Was a nice facility and conviently located. Would stay again

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Comfortable bed

By

July 12, 2017

club

Comfortable bed, indoor pool and jacuzzi, good Wi-Fi, nice front desk staff.

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Dissapointing for holiday inn

By

July 10, 2017

platinumelite

Disappointing for a holiday inn property. Needs more attention to detail.

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Near Newport

By

July 07, 2017

club

Location was convenient for travel and local shopping, and significantly less expensive than similar hotels in Newport proper. The rooms were comfortable, the facilities well maintained, and hotel staff pleasant and helpful.

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Close to Base

By

July 06, 2017

club

This was a comfortable, clean hotel with a great breakfast close to base

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Comfortable bed and great service.

By

July 06, 2017

Excellent hotel, very clean, great customer service. Would stay again.

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