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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 594 reviews
84%
Recommend This Property

Ratings Breakdown

594reviews

  • 5 Stars
    314
  • 4 Stars
    144
  • 3 Stars
    66
  • 2 Stars
    36
  • 1 Stars
    34

pleasant stay

By

July 20, 2017

platinumelite

Facilities are clean, staff was friendly and helpful. The room was quiet. Conveniently located in conjunction to downtown Newport.

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Great Stay!

By

July 19, 2017

club

Great service, location and amenities. Convenient!!!

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Good Service

By

July 19, 2017

platinumelite

It was hard to book the reward night on line, as the system always showed error.

The hotel itself is clean and comfortable. Staff are nice and helpful. My kids love the pancake machine and would like to come back more often.

Location is excellent, close to beach and shops.

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Susan was great

By

July 16, 2017

club

Very disappointed with the hotel. Not clean, some staff were not knowledgeable nor helpful

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Good stay

By

July 13, 2017

Was a nice facility and conviently located. Would stay again

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Comfortable bed

By

July 12, 2017

club

Comfortable bed, indoor pool and jacuzzi, good Wi-Fi, nice front desk staff.

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Dissapointing for holiday inn

By

July 10, 2017

platinumelite

Disappointing for a holiday inn property. Needs more attention to detail.

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Near Newport

By

July 07, 2017

club

Location was convenient for travel and local shopping, and significantly less expensive than similar hotels in Newport proper. The rooms were comfortable, the facilities well maintained, and hotel staff pleasant and helpful.

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Close to Base

By

July 06, 2017

club

This was a comfortable, clean hotel with a great breakfast close to base

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Comfortable bed and great service.

By

July 06, 2017

Excellent hotel, very clean, great customer service. Would stay again.

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Great Staff and Clean!

By

July 05, 2017

platinumelite

Everyone was nice and the place is clean. Could use the typical update that most Holiday Inns are getting nowadays. Very comfortable.

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Great service!

By

July 04, 2017

platinumelite

Our welcome was excellent. Close to everything by car. Clean and comfortable. Enjoyed our stay.

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