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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 448 reviews
92%
Recommend This Property

Ratings Breakdown

448reviews

  • 5 Stars
    332
  • 4 Stars
    75
  • 3 Stars
    11
  • 2 Stars
    17
  • 1 Stars
    13

Tammy

By

October 16, 2017

platinumelite

Customer service was not what it usually is. I have stayed at this hotel several times. This time was not good, something seemed to have changed. Every time you go to the front desk no one is there. You can see them in the mirror sitting in the back. They finally acknowledge through the mirror that you are standing there, and finally drag themselves up to help you, and aren’t much help when they do.
Had to run to my car to grab my umbrella, got back to the door, and my key didn’t work, had to walk all the way around the building to get in, which was ok because it hadn’t started raining yet. Waited at the front desk to be acknowledged through the mirror, tried to have my key fixed, I watched her punch in the number in the key machine, which wasn’t my room number, asked her to check it, she said she did it right, got to my room and the key wouldn’t work, ran back down to the front desk asked for the key to be fixed, she then fixed it and said I’ll be watching you on the cameras! I’m not sure what that meant but I said OK!

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Holiday Inn stay

By

October 15, 2017

club

We especially liked that the AC unit in the room was very quiet unlike many hotels where they keep you awake all night!

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Bms

By

October 13, 2017

platinumelite

Wonderful experience great staff and clean hotel. Loved my stay

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Clean and friendly staff

By

October 11, 2017

platinumelite

Stayed here multiple times, never really had a bad experience.

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Great Staff

By

October 10, 2017

club

Staff was the best for all my needs. had a great stay. Cannot say enough about staff how we were treated and small problems that could had been big problems if not for the Great Staff. Rooms were clean and comfortable. Breakfast had a good variety of food.

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Great Hotel

By

October 06, 2017

Staff are friendly, rooms are clean and nice. Breakfast was amazing. Loved my stay

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Great stay except for air conditioner

By

October 06, 2017

platinumelite

This hotel is nice example of Holiday Inn Express. The staff were friendly and professional. The room was spacious, comfortable and very clean. The bed, linens and pillows were very comfortable. Overall it was a great stay except for the air condintioner.
The air conditioner is the old style mounted under the window. It has the old turning knob controls. One selects heat high or low, fan or a/c high or low. There appeared to be no difference between a/c high or low; fan speed did not change. The other knob is supposed to select something between hot and cold. The temperature either changed dramatically at the slightest touch or not at all with a large adjustment. Since it could not maintain a comfortable temperature and was a bit noisy since fan speed did not change I ended up just turning it off.
A functioning thermostat able to maintain an actual temperature, not a random spot on a red or blue line would have made stay even better.

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Best hotel experience

By

October 04, 2017

club

The people were personable,beds perfect ,hot tub ,pool ,sooo clean ,, quiet, peaceful, i frequent the okc area for family visits ,i will continue to stay at the same holiday express ,from here out ,yhank you for the hospitality!!!

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Beakfast

By

October 03, 2017

Hardly ever serve biscuits. But constantly serve two choices of omelets and sausage.

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The unofficial TAFB INN

By

October 01, 2017

platinumelite

Great location to get to Tinker AFB with a quickness

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Stay here a lot

By

September 25, 2017

platinumelite

We stay here just about every time we go to Ok. City. It is easy to get to and easy to get other places from here. Food and shopping are very close. The room is always clean and the beds are good.

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Great room

By

September 22, 2017

The room was what I wanted, I was just a little disappointed when I arrived at the hotel for the check-in after calling the reservation through IHG and I had to pay about $25 more than I could have received from the hotel military/govt rate. I bit the bullet and made the best of the night anyway.

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