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Holiday Inn Express Mill Valley San Francisco Area

160 Shoreline Highway , Mill Valley, California 94941

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 966 reviews
91%
Recommend This Property

Ratings Breakdown

966reviews

  • 5 Stars
    613
  • 4 Stars
    215
  • 3 Stars
    71
  • 2 Stars
    41
  • 1 Stars
    26

So unfriendly and rude!

By

April 20, 2018

The gentleman who checked us in is not a person who should be greeting the public. I have never had a more negative first impression of a hotel property just from the first 5 minutes on site during check in.
He was rude, condescending and incompetent.
The only positive of the property is location. It is substandard and extremely overpriced for its inferior quality and lack of hospitality.

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