Rated 4.4 out of 5 by 409
Rated 5.0 out of 5.0 by Seyvian Third time at this location
I've stayed here three times now and it is a nice hotel!
August 31, 2015
Rated 1.0 out of 5.0 by Outofsorts84 Not a welcoming place to stay
When you go to a hotel you expect the staff to be courteous and helpful, the place to be welcoming and any complaints to be heard and perhaps solved.
Not a chance. It all started with a difference of opinion about the rate I had negotiated and my inability to prove it, since I had no access to wifi during my stay The front desk personnel made no effort to hear my complaint or make any adjustments -- not even for the absence of the promised but nonexistent wifi.
The "free" breakfast is a bad joke. It's all machine-made, not touched by human hands much, and pretty awful overall -- while the coffee was undrinkably bitter. To put it mildly, I won't be back.
August 21, 2015
Rated 5.0 out of 5.0 by Cbethlyn Lovely place and lovely people working at it!
This has become my favorite Holiday Inn Express to stay at in the San Francisco area. I love the helpful friendly staff (Joanne and Ina) and the bike check out is fantastic amenity. Have not gone out to the evening smores pit but it looks fun.
I will be coming back again before the end of the year for sure!
August 18, 2015
Rated 5.0 out of 5.0 by Rehparty of7 Looking Forward to Returning
The Mill Valley Holiday Inn was a very pleasant experience for our family. From the moment we arrived the staff, especially Joanne, were very gracious and did all they could to make us comfortable. The property is in a beautiful location with nice added amenities that our family truly enjoyed such as the free bikes to cruise around the area, nightly s'mores by the fire pit, heated pool with private cabanas, and free internet. The rooms were spacious and the beds were the most comfortable we've had (and we stay in quite a few hotels). Our family can't wait to go back!
August 16, 2015
Rated 5.0 out of 5.0 by Lisawes Trip to California
Great Beds...very comfortable. Best sleep we had on this trip!
August 15, 2015
Rated 5.0 out of 5.0 by Kim248 Wonderful staff; nice room w/comfortable bed; great and convenient location.
This was my first stay at this hotel, and I completely enjoyed it. The location is excellent. Very convenient as you only have to walk across the street to take the Ferry to San Francisco and I was able to get around the area by car with no problem. You also get a nice complimentary breakfast each morning. The staff went out of their way to make my stay a wonderful experience. I especially want to thank "JOANNE". She truly made my stay a memorable one!! I would highly recommend this hotel.
August 14, 2015
Rated 5.0 out of 5.0 by DnKGraves Excellent stay
We were there on vacation and had an excellent stay. A very nice facility and near all we wanted to do and see. It was a very enjoyable stay.
August 13, 2015
Rated 5.0 out of 5.0 by Booklover101 Lovely setting
This hotel is perfectly located between Muir Woods and downtown San Fransisco. The setting was idyllic.
August 12, 2015