Rated 4.3 out of 5 by 263
Rated 3.0 out of 5.0 Great service but terrible rooms
I wish the service could make up for the paper thin walls, the mind numbing sounds of the jacuzzi tubs in nearby rooms, and the ridiculously cramped fitness area. However, it can't. I think they need to remove the jacuzzi tubs from the suites, make their fitness area a bit lager, and upgrade the bathrooms. It would also be nice to have more blankets on the beds. The one pitiful, small blanket with a sheet just didn't cut it in Minneapolis.
May 2, 2015
Rated 1.0 out of 5.0 by Mike SokerD Poor service
The management at this hotel is unacceptably below par in their handling of customer requests. As a platinum elite member, I travel to many IHG properties and this is by far and away the worst customer service I've ever experienced.
That being said, the hotel is adequate, unfortunately, the service ruined everything else for my stay.
May 1, 2015
Rated 4.0 out of 5.0 by Metz123 Good Location for What We Needed
We stayed in MN with the intention of spending our time at the Abbott Hospital. We booked at the last minute and the staff was very accommodating in satisfying our needs with a king room. We didn't spend much time there so I am not sure what amenities they have. There is a charge for parking which was in our opinion expensive. We are not used to paying for parking when staying in a motel.
April 30, 2015
Rated 5.0 out of 5.0 by MR. MAR STAY HERE!!!
Friendly service, clean, great complimentary breakfast, and wonderfully priced! I would stay here again over ANY hotel in the downtown Minneapolis area (even over the high priced luxury hotels)!
April 29, 2015
Rated 4.0 out of 5.0 by FKelsey great value
The Holiday Inn Express is conveniently located about a block and a half from the convention center. You can even walk through the elevated enclosed walkways for all but half a block. The staff was very nice. The beds were comfortable but what I didn't like was that the pillowcases did not cover the entire pillow. The curb appeal is not fantastic but they have a nice seating area just inside the door. The rooms are basic but are not over priced.
April 29, 2015
Rated 5.0 out of 5.0 by mcp0917 Good location, great price and excellent service!
Closest hotel to convention center at 50% the price of the other hotels; clean, comfortable with an excellent service staff from the front desk to breakfast. Thank you!
April 27, 2015
Rated 5.0 out of 5.0 by sawdust212 Good quality room with great service
The hotel staff was friendly and attentive. The room was clean and had wi-fi.
April 26, 2015
Rated 5.0 out of 5.0 by 96sci Comfortable room and helpful, courteous staff.
The hotel is a convenient, five-minute walk from the City's Convention Center. I found my hotel room to be clean and comfortable, and the staff were uniformly courteous and helpful. The free breakfast was basic, but entirely adequate. I found only one aspect that needs improvement. The in-room, free internet service had insufficient bandwidth to enable even simple emailing. Overall, I give the hotel a high rating for convenience, service, comfort, and value.
April 26, 2015