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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.7

based on 583 reviews
98%
Recommend This Property

Ratings Breakdown

583reviews

  • 5 Stars
    464
  • 4 Stars
    99
  • 3 Stars
    9
  • 2 Stars
    6
  • 1 Stars
    5

I love the cinnamon buns!

By

June 22, 2017

club

All holiday inns are exceptional, definitely my favorite hotel chain. The cinnamon buns are the best every morning, and the rooms are always clean and nice. The fact that they give you the option of hard or soft pillows shows you how much they care.

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Customer Service - Not at this Holiday Inn!

By

June 22, 2017

My stay last week was terrible. It started with poor service at the front desk. Then I was unable to connect to the internet and they were unable to help. The customer service at this site was awful. The manager wasn't on site and couldn't be bothered. I feel sorry for the young folks that are working without management support.

They burned their bridges with me!

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Soccer tourney

By

June 21, 2017

club

I stayed here with my son and a couple of friends for a Missoula soccer tournament. It was awesome. Kids had a blast. Staff was excellent

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shopping and sight seeing trip

By

June 17, 2017

club

The room and service of staff was great! The pool was nice, but hot tub was what we were looking forward too and was not in service. The room was very nice, just the bed for sleeping was hard so did not sleep well at all.
The pool area and games room could of been open a bit longer.

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Comfortable and great service

By

June 15, 2017

platinumelite

Highly recommend. Family friendly with very service oriented staff

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good service and staff

By

June 14, 2017

club

Staff was very acomodating and friendly. The room air conditioner was not working properly. We did not report it as we left the facility at 5AM.

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Disapointing

By

June 13, 2017

When I have stayed at this property before, it's always been a good experience. This time not so much
When I made the reservation I asked about youth tournament teams staying as they tend to be loud and as a professional driver I need my rest.
I was told there was 1 team , but not to worry I would be on the top floor and away from the team.
At check in I was given a room next to the elevator and ice machine, right above the main entrance. When I asked for a change I was told nothing else was available

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One of the best holiday inn express experiences yetp

By

June 13, 2017

platinumelite

Always a warm welcome and a clean comfortable room. Close to airport and dining.

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great service

By

June 07, 2017

I enjoyed the service and stay I would recommend this hotel to others in the future.

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Stay in Missoula

By

June 07, 2017

Wonderful facility and would recommend this hotel to anyone staying in the Missoula area.

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Clean and a great breakfast

By

June 02, 2017

Always a great hotel experience !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Amazing!

By

June 01, 2017

club

Perfect for kids. Customer service was above and beyond expectations.

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