Rated 4.1 out of 5 by 134
Rated 4.0 out of 5.0 by chooks Great location; friendly staff
Location was close to where we wanted to visit. Food good.Staff friendly & knowledgable. Would recommend.
July 8, 2014
Rated 4.0 out of 5.0 by George Family Excellent Family Value
Staff was very helpful, friendly and accommodating. Front desk, room service and housekeeping staff were all great. Room was very clean, spacious and well appointed. The suite could use some overall updating but was quite satisfactory as it was. King sized bed was very comfortable. Room was quiet despite being close to the highway. The FREE breakfast was amazing! So many items to choose from for adults and kids. We would definitely stay here again.
July 7, 2014
Rated 5.0 out of 5.0 by Web123 Everything Great.
This location and rooms are great value and very clean and the staff is great.
July 6, 2014
Rated 5.0 out of 5.0 Great Long weekend stay
Had a great weekend. Just away for a rest and we had plenty of that. Lots to do in the area .
July 4, 2014
Rated 5.0 out of 5.0 by 2Runners Great place to stay
Quiet, comfy beds, great staff. Close to shopping and casino
July 3, 2014
Rated 2.0 out of 5.0 by 3beautiesmom Deadfast
For our 9th anniversary my husband and I decided to go to Moncton and g to the casino. We were so excited to get away with no kids. I preached to my friends whom came with us how great the breakfast was because here in Saint John when we stayed there it was great. Low and behold when we went down bright and early to eat without them as they were asleep we were sadly disappointed. The eggs if you were to throw them against a wall would have broken they were cold and gross. The sausage patties were just as bad if not worse. The coffee was burnt and the coffee mate there was hard and old. The only thing I was happy about was the bed. The fact that you need to pay deposit too is awful, For large crowds is understandable. Not for a couple. I was originally going to stay at the casino but didn't, I will next time. Also the guy because my card didn't work called me 4 times I was waiting on my new card to get to my house and told me I would have to pay 6 extra dollars if I didn't call back in 48 hours. I was so upset and more so embarrassed than anything, but it was out of my control I was waiting on my new card. The beds are comfortable though.
July 2, 2014
Rated 1.0 out of 5.0 by zinc7 Sleep Less Night
I had to stay in a hotel in Moncton for a night and complete some work. So as I checked in I asked the hotel for a room where I had very good wireless as well as due to my sleeping issue, I requested for a quiet room. Thomas at reception was excellent. The wireless was very poor. I called the hotel desk and informed them about it. The answer I received was that try the other network (apparently hotel has two net work). But both were very slow none of my work was done..
My room was the corner suite. The room was very noisy as right next to the room there was vending machine and ice machine that made noise. At 1am as I was not able to sleep, I called the Duty Manager and informed him about the issue. He told me that he was going to unplug the machines which he never did. I was not able to sleep whole night. Then in the morning before check I again called and informed the front desk as I wanted to see the Manager about my issue. No one called me back. I checked out at 8am as I wanted to speak with a Manager about my sleep less night at hotel but the girl and reception told me that she has made a note and will inform the Manager. No one bothered to call me back. I will never return back to this hotel.
June 30, 2014
Rated 5.0 out of 5.0 by wa1700lowvoc Over the TOP Customer Service
Their was an issue with my A/C they could not fix. They promptly moved me like any other Holiday Inn Express would. But what made this property better is.. 1. I received a hand written letter from the Manager apologizing for the issue. 2. Chocolate in the shape of Hammers. 3.IHG Reward Points ( amount is not important ). 4. The manager called me personally to apologize. I was going to try a different property the next time I work in NB. But I WILL NEVER GO ANYWHERE BUT HERE!!!!!!! WHAT A GREAT GROUP OF FOLKS.
June 30, 2014