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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 557 reviews
94%
Recommend This Property

Ratings Breakdown

557reviews

  • 5 Stars
    417
  • 4 Stars
    91
  • 3 Stars
    28
  • 2 Stars
    13
  • 1 Stars
    8

Great Place to Stay in Montgomery, AL

By

October 17, 2017

club

Great facilities and friendly staff made our stay in Montgomery at this facility a pleasure. With four under 10-years and 6 adults, the great room offered a place to gather with other family members residing in Montgomery. The outdoor pool was helpful in discharging the pent-up energy of the grandchildren after a long day's drive and the breakfast dining area and menu met everyone's needs.

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Conference on October 13th-needs where pretty good but not the best

By

October 16, 2017

club

My room wasn’t ready when I got there at 3:30 pm, found the frig was humming throughout the night, conference is too small-not able to accommodate tables and chairs with the number of people that attended.
Staff is very courteous but at times I would show up at the desk and no one would be there.
Maintenance and cleaning staff were very helpful and courteous and in good spirits.

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Our first bad ihg experience

By

October 15, 2017

We are loyal customers and this was our first experience of filth. Very disappointed. The front desk did her part to try and make it better. But whomever inspects rooms after cleaning (if they don’t do that they should!) the cleaners leave much to be desired. hairs all over the bathroom floors. Shower walls and tub. And all in the bed. Disgusting. Fixtures had layers of dust. Carpet was sticky and full of hair and dust.
For that money I would expect better. I received no compensation. Switched rooms twice. We were exhausted or I would’ve found another hotel.
The front desk was helpful. But when I called to inform her of the filth. She chuckled and said you’re not having any luck with your rooms. (I’m sorry it wasn’t comical. And it shouldn’t be luck that gets you a clean space).

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Convenient location, very clean, great service.

By

October 11, 2017

club

Convenient location, very clean, great service. Would stay here again!

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IHG does it again!

By

October 10, 2017

platinumelite

Great stay, no major or any problems for that matter; recommend this hotel highly

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Hotel Stay

By

October 10, 2017

platinumelite

All was well with my stay. The staff was very friendly. I would stay again.

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Beach trip

By

October 07, 2017

platinumelite

Excellent stay well recommended. it is worth the stay. I will be staying on my next trip to the beach

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Person at front desk was nice

By

October 04, 2017

platinumelite

The hotel host seemed run down and the breakfast was awful

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Clean, Comfortable and Conveniently Located

By

October 04, 2017

club

The title says it all! This hotel was very clean, and the staff was very welcoming. I got the BEST nights sleep, because the bed and pillows were so comfortable. The guest room was very clean and well maintained. The hotel is located near many restaurants, shopping, and is convenient to AUM. I will be staying here again!

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Soccer weekend

By

October 03, 2017

We thoroughly enjoyed our suite and will definitely try to book another one next time!

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Outstanding Services

By

October 03, 2017

club

I had a great stay at the Holiday Inn Express® and Suites, Montgomery E - Eastchase. It will be my chose of hotel when ever I visit Montgomery again.

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Bedroom away from bedroom

By

September 29, 2017

club

Like the area and the rate is very comparable to other hotels. Right off of highway, next to gas stations, so very convenient to get on and off highway.

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