Rated 4.6 out of 5 by 339
Rated 5.0 out of 5.0 by NeneB Great Choice
We decided on a last minute trip to Montgomery for our 28th Anniversary and planned to stay at the new casino resort there. Unfortunately they had no rooms available that weekend so we located this Holiday Inn and I am glad that we did. The staff was excellent and the room was great! What I noticed immediately was the "welcome military" sign that was visible as you enter the hotel. My husband is retired navy and I always admire hotels who acknowledge the military! I took pictures of that sign and the beautifully decorated Christmas tree in the lobby and posted it on my social media site and immediately received numerous "likes" from my military and non military family and friends. Would definentely recommend this hotel and plan to stay again whenever we're in town!
April 24, 2016
Rated 3.0 out of 5.0 by rms1373 Aging Everytime I Visit
I always stay at this hotel when I travel to the Auburn/Montgomery area but, I'm going to start looking soon. The staff is extremely helpful and accommodating. I'm an extremely picky person when it comes to hotels. I'm OCD to be honest and I look at every thing closely. I can't relax if I'm not comfortable and my job is to be on the road once or twice a week.
The last few times I have stayed here I have been disappointed. The beds are old and soft. You can tell they have been used one to many times. They did some remodeling last year but I think it was only cosmetic (painting). Some of the rooms have a "body odor" to it. Needs new carpet, new TVs, and new beds. Recently when I was here (back in February) I took a shower and the drain was backing up. Do you know how disgusting that is? I showered as quick as possible. I informed the front desk but I don't think it was a concern to them.
I love the location, and the parking is for the most part to my liking. They don't cram you in like other locations. It's almost become more of a truck stop type hotel. Lots of commercial truckers seem to stay here. There isn't parking for them but they stack their trucks in their taking up parking spots. I'm not really fond of that trend.
I'm not trying to bash this hotel because again, the staff is wonderful. I've just noticed in the 3 1/2 years I have been traveling Montgomery this hotel has declined every time I've visited. If they would do a total upgrade, then this would be the best value in all of Alabama.
April 22, 2016
Rated 4.0 out of 5.0 by pjs23 Newer Property
Nothing special but it is a newer property and the stay was enjoyable.
April 20, 2016
Rated 3.0 out of 5.0 by willyfsu Below average stay from previous visits
Room smelled like smoke and pull out bed didn't have sheets for the bed.
April 15, 2016
Rated 5.0 out of 5.0 by JCTSU new, clean and friendly
Great Hotel. I will still again and again again in the future.
April 12, 2016
Rated 5.0 out of 5.0 by Bigcanoega bed comfort
even your firm pillows were too soft for me. At home, I use a memory foam pillow.
April 12, 2016
Rated 4.0 out of 5.0 by runner-39 A pleasant stay...
The hotel was the most economical option available to us. It served its function reasonably well and I would stay there again provided the cost was the same.
April 12, 2016
Rated 5.0 out of 5.0 by retired * Road Warrior Highly Recommend this Property
This HIExpress is convenient to shops, restaurants, and Interstate access, without being so close to notice any noise.
The front desk staff were quick, professional, and friendly, and everyone we dealt with actually seemed to enjoy their work and made a point of making guests feel welcome - not just us.
Their choice of room selection for us was very thoughtful. My preference is usually top floor, but since they had a teenage sports team there, they put us two floors below so we would be insulated from the noise that was inevitable - they're KIDS! LOL
The ONLY issue I had was with the "soft' or "firm" pillows (wife had no complaints), that I found to be lumpy or very lumpy foam - I'm laughing as I write this - I'm admittedly finicky and like feather pillows - but also understand hygiene and allergy concerns, so there.
The parking area was convenient, well-lit, and felt secure.
Wrapping this up, we'll gladly select this hotel again, when travelling through Montgomery. Hope you found this helpful - Cheers
April 11, 2016