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Holiday Inn Express & Suites Montgomery E - Eastchase

9250 Boyd-Cooper Parkway , Montgomery, Alabama 36116

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 672 reviews
93%
Recommend This Property

Ratings Breakdown

672reviews

  • 5 Stars
    485
  • 4 Stars
    118
  • 3 Stars
    38
  • 2 Stars
    17
  • 1 Stars
    14

Not my best Holiday Inn experience

By

May 21, 2018

The front desk staff were friendly. The breakfast staff was superior. The cleaning was below standards.
The full body mirror was not cleaned.
Mold on the bath ceiling.
Toliet seat wiggled - needs securing.
No sanitizer in the gym or cleaning fluids in gym.
The area where the seat back meets the seat has NEVER been cleaned.
There were sunflower seeds and pieces of cookie on the carpet - neither of each we consume.
The carpet needs serious cleaning.
I understand some ball teams were staying there. But if a hotel offers the rooms, it should be able to handle the additional work.
My daughters room did not have a shower curtain or trash can.
Suggestion: two meats on breakfast bar is not sausage and sausage.
Very disappointed in the lack of cleanliness.

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