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Rated 4.6 out of 5 by 314 reviewers.
Rated 5.0 out of 5.0 by No complaints Friendly staff, clean and quiet room, super efficient check-out ... great all around! February 4, 2016
Rated 3.0 out of 5.0 by Somewhat Disappointing Overall the staff was welcoming and pleasant. I have recently stayed in several HIE facilities. The layout of the bathroom in this particular room was far less than normal. With the opening of the door it was almost like a maze to enter, go inside close the door and maneuver behind a cubby in the corner to make it in the very tight water closet. This is the only property I have experienced this inconvenience in. When traveling to this particular destination I will choose an adjacent competitor in the future. Finally, the overall cleanliness of the room was below what I have come to expect from past HIE locations. February 3, 2016
Rated 4.0 out of 5.0 by Good experience The hotel was clean and comfortable, the staff was very friendly. February 2, 2016
Rated 4.0 out of 5.0 by comfortable bed good breakfast comfortable beds soft pillows good breakfast close to business area February 2, 2016
Rated 5.0 out of 5.0 by Great Service by Great People I have stayed at this HIE many times over the past 5 years. The service is consistently great. It means a lot to me since I travel so much, to be recognized and welcomed back. Jackie and the entire staff greet you with a smile, are always helpful and are ready to do whatever they can to make your stay very pleasant. The only reason I gave room comfort and sleep quality 4 stars instead of 5 is this. The pillow cases are a bit "rough". They are just not as soft as I prefer. Besides that, I give this property FIVE STARS!!!!! February 1, 2016
Rated 4.0 out of 5.0 Dependable HI Visit Your hotel was clean and comfortable as expected and your staff (through HI Rewards) finally refunded points used in a previous stay when we had no hot water. The upgrade to a junior suite was appreciated. The topper was a phone call from Ethel apologizing for the points mix-up...well done! January 22, 2016
Rated 5.0 out of 5.0 by Clean room. Clean towels and linen. Staff was cordial and front desk check-in was professional. Quiet halls and no disturbance while resting. January 19, 2016
  • 2016-02-13 T11:57:07.790-06:00
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