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Rated 4.0 out of 5 by 94 reviewers.
Rated 2.0 out of 5.0 by SO SO Ask if there will be a wedding reception going on before you book. If so, ask for a room at the other end of the hotel. June 16, 2014
Rated 4.0 out of 5.0 by Drop in stay Attentive staff, clean room, overall good. tried to stay there on way back but completely booked. June 16, 2014
Rated 5.0 out of 5.0 by Diane The hotel was really nice. The rooms were large and very clean. The breakfast was much better than any other hotel chain with lots of variety and hot food items. June 14, 2014
Rated 1.0 out of 5.0 by Reservation wrong and poor quality room We had confirmed reservations for 2 Queen room since we had 3 people. No rooms available matching our reservation when we got there. Pull out sofa would not open up due to configuration of room and the mattress was coming apart. No linens available for pull out sofa. Kitchen counter was sticky and had not been wiped clean. Refrigerator in Kitchen made loud noise all night. My son had to sleep on roll away in kitchen! Horrible experience and would not recommend this hotel to anyone. June 9, 2014
Rated 1.0 out of 5.0 by Standards Not Met The hotel did not meet my qualifications overall. However, the breakfast was the only plus. Breakfast was awesome. June 5, 2014
Rated 4.0 out of 5.0 by clean quite room for the night No problems, exactly what you would expect from a Holiday Inn Express. Great job! Thanks! June 2, 2014
Rated 2.0 out of 5.0 by Be honest if your pool is closed Sorry to break your commenting rules, but the Courtyard posted prominently on their website that their pool was closed; that was one of the reasons I selected your property. And as I told your manager, counsel employees never to use the words, "Call back later." The unspoken part of that phrase is, "After you call our competitors to see if they'll do better by you." It was a simple request, after checkout time, to change rooms because the accesible room I was given had a very low shower head. The proper response is, "Let me get your phone number sir and I'll call you back as soon as I find out if we can accommodate you." May 24, 2014
Rated 5.0 out of 5.0 by very friendly, helpful staff Very pleasant experience. Our second stay at this location. Clean, comfortable and quiet hotel. Staff was especailly helpful and friendly. Will definitely stay here again in the future. May 20, 2014
Rated 4.0 out of 5.0 by Friendly service Overall experience was very good! The big guy checking us in was awesome. Only negative - the sheets were a bit "pilled". We stopped there to split up our trip from Memphis to Seaside. It definitely filled our need. And keep referring folks to Longhorn Steakhouse. Dinner was very good! We may see ya again next year as we make our way to Florida. May 13, 2014
Rated 5.0 out of 5.0 by great service We were greeted by the young lady at the desk. First impressions are always very important, and she did that. She suggested that we eat at the Longhorn restaurant. Thank you for making our stay enjoyable. May 13, 2014
Rated 5.0 out of 5.0 by Sandy M I reccommend this hotel. It was real clean, the staff was awesome and took care of us. The breakfast was lots of different food to eat We were greeted as soon as we entered the hotel and they made sure we got a roomas soon as possible. I give them a high 5 and would rate them a 10. May 8, 2014
Rated 5.0 out of 5.0 by great staff, great service Have stayed at this hotel twice in the last year, will stay here again after our next trip visiting grandkids in Michigan. May 5, 2014
Rated 5.0 out of 5.0 by Great place Easy to find and exceeded all expectations. Would highly recommend. May 1, 2014
Rated 5.0 out of 5.0 by great place to stay they greet your with a smile and are cheerful asking if there is anything that they can do for you or help you with anything. just great people to deal with April 18, 2014
Rated 5.0 out of 5.0 by Comfortable bed and clean Great place to stay. Friendly staff and good breakfast. April 16, 2014
Rated 5.0 out of 5.0 by Recent visit My Wife and I enjoyed our stay , we just wish it could have been for better reasons and a longer stay. April 15, 2014
Rated 4.0 out of 5.0 by An Interesting stay. We had several problems during our stay. It took four tries to get a satisfactory room, but none of the problems were really their fault and it was handled wonderfully! We ended up being comped 100% for our troubles, which was a nice (and completely deserved) action on their part. The staff was superb, especially the manager on duty. She was a gem! The final room was clean and comfortable. Great bed and pillows. Very noisy heating/ cooling however. The place is getting a bit worn but we were told a renovation is coming soon. Breakfast was per Holiday Inn Express standards; very good. The location was nice for us heading back up 65 to Southwest Michigan from Spring Break. We would stay again. April 15, 2014
Rated 5.0 out of 5.0 by Superior lodging experience Best Holiday Inn Express experience ever! The service, staff, room and breakfast was great! Very enjoyable! April 14, 2014
Rated 5.0 out of 5.0 by Will Return again!!!! My experience at this HI Exp property was my second time enjoying the relaxing pace and quietness and comfort of this location. I will always consider this location when traveling to Montgomery. The location allows me to stay close enough to restaurants while far enough away to avoid traffic. Staff was very nice and recognized my Platinum Status with IHG. April 12, 2014
Rated 4.0 out of 5.0 by Typical Express Property No complaints! room was clean, quiet and as expected. Arrived very late and was greeted by a pleasant night clerk who was very helpful. Breakfast was the typical setup and the dining area was clean and well attended. April 7, 2014
Rated 4.0 out of 5.0 by Comfortable place to stay with or without family This hotel had the friendliest staff of any place we have ever stayed at before. We travel a LOT. The place is in a safe area (regardless of what some other reviews mentioned), the lobby is immaculate, beds are the comfiest beds of any other hotel. The breakfast in the morning is FREE and had many options. Kids loved the pancake machine. Usually its waffles in most places, so the pancake machine was a great surprise. The only upset about the hotel itself is that in late March the pool is not open and there is no outdoor seating area. When we arrived the hotel was experiencing issues with the cable service provider, so we had no television to relax to, after a 16 hour drive. They were very apologetic. This was our first time at this location and we will definitely be back to give it another try, we travel this area very frequently. April 6, 2014
Rated 5.0 out of 5.0 by A gem of a hotel Everything was great. The staff was very interested in making our stay very comfortable. We stayed at four different Holiday Inns during our trip and this hotel provided the best service of all of them. April 5, 2014
Rated 3.0 out of 5.0 by Hate the 1st Floor In all the MANY years we have traveled and sooo many stays at HIE - we Always, always have asked for the top floor as I am a very light sleeper and can't sleep with people walking on the ceiling and flushing the stool etc. This hotel was in no way filled to capacity, yet when we arrived we were already assigned to the lst floor and no way would the kid at the front desk change it to a higher floor. I don't know if he didn't know HOW to change it since our priority folder had already been made out or if he just didn't want to. But he did give us the number for pizza delivery and we did share our pizza leftovers with him, just to prove we are forgiving people. No recognition of being a Reward Club member at this hotel - no bottle of water or anything - unusual. April 4, 2014
Rated 5.0 out of 5.0 by Great service and staff Our room was wonderful, the staff was very friendly and helpful and the morning breakfast was more than adequate. We enjoyed our brief stay. April 3, 2014
Rated 5.0 out of 5.0 by Great place to stay! We decided to stay at Holiday Inn Express last minute and called to book our room. The entire visit was very enjoyable and I would recommend this hotel as a great place to stay. It is right off the highway and close to some good restaurants. The staff were friendly and quick with check in/out. :) April 2, 2014
Rated 4.0 out of 5.0 by My Stay My biggest complaint is reserving a room for 2 Queen beds and upon my check in being told that my room will be a king suite. With that meaning that my mother or I would have to sleep on a pull out couch. Also one morning there was no meat served with breakfast ie. bacon, sausage or ham. March 26, 2014
Rated 1.0 out of 5.0 by Terrible! First sent me to room that was occupied. Then Room # 105, no clock /radio, refrigerator was filthy, dried blood on sheer drapes & cord. Carpet stained and furniture was old, old, old! Makes me not want to stay at any more Holiday Inn Express'.Would not stay here again! March 24, 2014
Rated 5.0 out of 5.0 by Excellent Great place to stay. Interesting city to visit, lots of history. March 16, 2014
Rated 4.0 out of 5.0 by Okay place to stay The breakfast was decent, the rooms were clean and fairly well maintained. My only concern was that the hotel seemed to be in a slightly uncomfortable area of town. Nothing serious, everything else was good. March 10, 2014
Rated 5.0 out of 5.0 by nice stay This hotel provided an excellent value of stay and was close to all of the places I visited for business and pleasure while I was in town. All of the equipment in the excercise room was in good condition although it consisted of only a treadmill, a recumbent bike and an elliptical machine. The excersise room was a bit cramped but served its purposes well. The breakfast was delicious and had a large variety of items to choose from. March 7, 2014
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