Rated 4.6 out of 5 by 119
Rated 2.0 out of 5.0 by sbmom Needs updating
Staff was friendly and hotel was clean. Rooms smell old and desperately need updating.
July 1, 2015
Rated 5.0 out of 5.0 by Charlie1279 Good Value Courteous Staff
This hotel is a good value for the area. The staff is always helpful and courteous.
June 29, 2015
Rated 5.0 out of 5.0 by Brian122 Moreno Valley
The hotel staff were friendly and helpful. Location was convenient and there was a variety of resturants in the local area.
June 29, 2015
Rated 5.0 out of 5.0 by Tony4052 Staff All Smiles & Focused On Service
This is my Hotel of preference when I am in the Moreno Valley area. From Management to Housekeeping dealing with the staff here is a wonderful experience balanced with letting you know they are there to help without being over aggressive thus allowing you to enjoy the peace and comfort of your stay.
I've been coming here for nearly four years on at least a hundred stays and only had one mishap with a door lock battery malfunction. It was one day I was not in the best of moods to begin with but they made efforts where others would not to not only make it right, but explain to me what happened and how they do try to anticipate.
That said, my overall experience with staying here outweighs one simple mishap. I've stayed at hotels all over the country but can say I feel as close to home here than anywhere else but home.
The General Manager here is an exceptional host and it reflects in his staff.
I am a Quality Manager by trade and can say Customer Focus is alive and well here, not to mention the rooms are not to bad either.
June 23, 2015
Rated 3.0 out of 5.0 by igorsmirnov fine hotel, not great
Good place to stay in the area. The price was not all that competitive, and the fitness center could be improved.
June 4, 2015
Rated 5.0 out of 5.0 by Kana Very friendly and helpful staff
The staff at this hotel are extremely welcoming, friendly and helpful. They make a good hotel really great!
May 26, 2015
Rated 4.0 out of 5.0 by Dave7897 Good spot
Good price, good breakfast. Nice and clean. Just a few more electrical outlets in room would be helpful.
May 24, 2015
Rated 5.0 out of 5.0 by Panda lover Great service
Staying at the Holiday Inn Express Moreno Valley continues to my first choice while in the area. The manager and staff are great and always treat me wonderfully and make me feel special. I look forward my next visit to the area and staying there. My sincere gratitude to all the staff.
May 20, 2015