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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.8

based on 425 reviews
98%
Recommend This Property

Ratings Breakdown

425reviews

  • 5 Stars
    350
  • 4 Stars
    60
  • 3 Stars
    9
  • 2 Stars
    3
  • 1 Stars
    3

Very nice facility and great service

By

July 18, 2017

club

Picked this hotel from internet search while on road trip. Hotel is located just outside town in an odd commercial park, but the facility was fabulous. Kids loved the pool. Breakfast was great. Service was exceptional. Mattresses were a little uncomfortable, but we had a good night's rest regardless. Would definitely stay here again.

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Great hotel for business

By

July 16, 2017

Great hotel for business or pleasure. Friendly front desk and staff and clean comfortable rooms.

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Convenient Location with great service

By

July 15, 2017

club

We had to travel around the area and were pleased with ease of access to major highways and interstate. Rooms were clean and comfortable. Breakfast was always well stocked. Staff was friendly and helpful.

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Comfortable bed, great breakfast, swimming pool

By

July 14, 2017

club

We mainly stayed for two nights to treat our 12 year old granddaughter. She enjoyed the pool, breakfasts, and comfortable bed as did my wife and I.

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Nice!

By

July 11, 2017

club

Clean Nice atmosphere! Friendly staff. Great breakfast!

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Great Service

By

July 11, 2017

club

We had a wonderful stay at the Hoilday Inn Express in Morristown, TN. The front desk staff were very friendly. The rooms were comfortable and clean.

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Service

By

July 10, 2017

On 7/8/2017 Michelle @the desk was very helpful and wonderful to speak with. On 7/9/2017 Tiffany was very helpful and also delightful to speak with.

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Relaxing

By

July 09, 2017

club

Comfy beds, clean rooms, nice pool, fitness room. The breakfast are good. I have no complaints.

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Dirty Restrooms

By

July 09, 2017

club

The rest room was not clean, hair in the shower. Very poor wireless internet service.

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Relaxation

By

July 08, 2017

club

This was one of the best hotels we have stayed at this year. Friendly staff, comfy bed

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A Delightful Surprise

By

July 07, 2017

Because Holiday Inns are reliably satisfactory, I didn't expect to be disappointed when I checked into the Holiday Inn Express in Morristown, TN, for one night for a conference in that town. The spiffiness and comfort of this particular place was outstanding, however, and I felt I got great value for the price. The room was attractive and cozy, bath facilities were excellent, and the breakfast buffet was plentiful, fresh, and tasty.

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Unhappy

By

July 05, 2017

The house cleaning was not up to par and general manager will not contact me

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